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abid Hussain, Product Manager E-Commerce

abid Hussain

Product Manager E-Commerce·Mobilink

Pakistan

Master's degree, Finance and Marketing

Work experience

Total years of experience: 18 years, 9 months

Product Manager E-Commerce

June 2014 - Present

Mobilink

Islamabad, Pakistan

June 2014 - Present

• Responsible for designing and implementation of NFC based payment system.
• Responsible for selection, designing and implementation of Mobile POS (smartphone).
• Responsible for designing and implementation of payment gateway system.
• Responsible for international tie-up negotiations for payment card processing.
• Responsible for research on emerging trends in Pakistani market.
• Creating, presenting business cases for approval and implementation of new payment technologies.
• Responsible for detailed research of upcoming payment systems and methodologies and selection for introduction in to Pakistani market.
• Responsible for designing merchant signup processes
• Creating BRDs for new products
• Conducting UAT sessions after product development
• Conducting research on new payment methods
• Proposal generation for clients
• Getting Pricing Approval
• Managing Bottom line and top line for E-Commerce channel
• Coordinating with sales teams to ensure smooth client signup
• Conducting project management for various projects
Achievements:
• Within first six month, started a new segment business i.e. E-commerce and took onboard 4 high value e-commerce clients.
• Finalization of Business Requirement and floating of RFQ for E-payment Gateway
• Pilot for NFC payments using Mobile wallets
• Exploration of collaboration opportunity with global players for Web Based (CNP) Card acquiring.

Company industry:
Telecommunications
Job role:
Marketing and PR

Senior Consultant

March 2013 - Present

Oracle

Karachi, Pakistan

March 2013 - Present

Business Requirement Gathering \nOffshore project team coordination \nRelease management \nCompletion of UAT cycle \nClient Management \nExpectation Management \nSystem Integration

Company industry:
Software Development
Job role:
Information Technology

Business Analyst

April 2010 - February 2013

KASB Bank limited

Karachi, Pakistan

April 2010 - February 2013

Core Responsibilities: \n• Project management \n• Conducting business analysis sessions \n• Requirement Gathering, Analysis, Design and Development \n• Analysis of BRDs and conversion to requirement documents \n• Conversion of requirement documents to business flows \n• Converting business flows to Functional Specifications \n• Functional specification to ERD and Class diagram \n• Creating new e-payement solutions (Business Logic design and conversation to Functional Specification). \n• Designing Transaction flow and accounting entries \n• Designing IVR Call flows, ATM screen flows, CRM work flows, prepaid card production \n• Creating card issuance work flows for branches. \n• Designing transactional accounting flows and entries for Card issuance, card recharging by cash, card recharging by funds transfer. \nSupplementary Responsibilities: \n• Member of IT change management comitte (CMC) which manages and approves over changes in IT domain based on ITIL guidelines. \n \nAchivements: \n• Launch of Fundamo mobile and branchless banking. \n• Launch of VISA Prepaid Card (general purpose, remittance and students) Module ensuring Implementation & Design \n• Launch of Mobile banking fundamo and project management \n• Upgrading existing middlware to New middlware application (with new features of disaster recovery, clustering, and load balancing) \n• Home Remittance System Tie-ups integration (Money Gram, Wall Street, western union) \n• Launch of home remittance application including designing on screen flows and designing fiancial accouting entries. \n• Online integration certifications (VISA/1Link)

Company industry:
Banking
Job role:
Information Technology

Senior Software Engineer

October 2008 - April 2010

kasb bank limited

Karachi, Pakistan

October 2008 - April 2010

Responsibilities:
• Managing all Alternative Delivery Channels (ATMs, POS, 1LINK, IVR, PBPS, EUBS, Internet banking, Mobile Banking, VISA, CRM Unison and Microsoft Dynamics)
• Ensuring 24/7 ADC operations
• Creation and management of all ADC UAT environment
• Various new System Integration
• Software development and designing
• Converting functional specifications into system specifications

Achivements:
• OLTP Database management
• Development of POS bill payment solution on middleware and integration with tamer bank (easy paisa)
• Upgraded existing ATM banking system interface with new transactions on core banking Misys (Equation).
• Developed in-house new transations on financial Middleware
• Bank wide Launch of Avaya IVR & CRM MS Dynamics
• Customization and Integration of MS Dynamics- CRM with middleware and core banking (SSIS)
• Analysis, system design, transaction flow design and implementation of VISA Debit cards module on middleware, IVR, ATMs and Call Center
• Designed and developed in house mobile banking application (XHTML)
• Disaster Recovery And Business Continuity for Alternative delivery Channels

Company industry:
Banking
Job role:
Information Technology

Software Engineer

October 2007 - October 2008

kasb bank limited

Karachi, Pakistan

October 2007 - October 2008

Experience Highlights & Responsibilities:

Automation
• Converting manual processes into software application
• Converting manual data reporting to automated data reporting tools

Development
• Developing on demand application utilities
• Development of Internet Banking

Updating legacy application
• Upgrading applications, built on various legacy languages to new OOP platform

Company industry:
Banking
Job role:
Information Technology

Education

Institute of Business Administration

December 2012

December 2012

Master's degree, Finance and Marketing

Pakistan

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Bahria Universtity

April 2007

April 2007

Bachelor's degree, Computer Systems, Micro-controller design

Pakistan

Skills

Creating Processes
Expert
Creating Processes
Expert
System Improvements
Expert
System Improvements
Expert
Managing Processes
Expert
Managing Processes
Expert
Platform Integration
Expert
Platform Integration
Expert
SSIS
Expert
SSIS
Expert
Designing transactional accounting flows and entries for Card issuance, card recharging by cash, ca
Expert
Designing transactional accounting flows and entries for Card issuance, card recharging by cash, ca
Expert
Designing IVR Call flows, ATM screen flows, CRM work flows, prepaid card production
Expert
Designing IVR Call flows, ATM screen flows, CRM work flows, prepaid card production
Expert
Functional specification
Expert
Functional specification
Expert
Development of bill payment solution on middleware
Expert
Development of bill payment solution on middleware
Expert
business analysis
Intermediate
business analysis
Intermediate
ERP Implementation
Expert
ERP Implementation
Expert
Project Managment
Intermediate
Project Managment
Intermediate
Creating Processes
Expert
Creating Processes
Expert
System Improvements
Expert
System Improvements
Expert
Managing Processes
Expert
Managing Processes
Expert
Platform Integration
Expert
Platform Integration
Expert

Languages

English

Expert

Urdu

Expert