Abigail Fernandes,

Abigail Fernandes

EMIRATES AIRLINE CLINIC

Location
United Arab Emirates - Dubai
Education
Master's degree, Healthcare Administration
Experience
14 years, 1 Months

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Work Experience

Total years of experience :14 years, 1 Months

at EMIRATES AIRLINE CLINIC
  • November 2005 to June 2014

EMIRATES AIRLINE CLINIC NOV 2005 - TILL DATE

Laboratory Technical Officer at EMIRATES AIRLINE CLINIC
  • September 2011 to June 2014

Laboratory Technical Officer, Sep 2011 - Till Date

Medical Laboratory Assistant at AMERICAN HOSPITAL
  • United Arab Emirates
  • January 2004 to November 2006

AMERICAN HOSPITAL, DUBAI JAN 2004 - NOV 2006
Medical Laboratory Assistant (Reporting to Lab Manager)
• Maintained high service standards & practices, exercised quality control in all areas and collaborated with all team members for optimizing resource utilization.
• Accountable for matching orders with specimen labelling, sorting specimens, checking labelling, logging specimens, and preparing detailed reports for delivery.
• Carried out standard laboratory procedures including clerical, blood collection, central receiving and limited technical functions along with maintenance of files of patient orders and other records.
• Responded to any queries relating to Laboratory issues, Doctors or Patients in a professional and courteous manner within a set time frame and conveying messages promptly.
• Gained vast experience in Phlebotomy on Adults, Children and Neonates.
• Performed general maintenance of equipment by following laboratory Standard Operating Procedures.
• Simultaneously took on job responsibilities for community Liaison Officer (Manager) and was delegated the task to manage his role in his absence.
• Received letter of appreciation from Dr. Arron Han, head of pathology department at the American Hospital for willingness to learn tasks beyond the job role.
• Received letter of appreciation from Mr. Carlo Karbar, Technical director of the laboratory at the American hospital for my excellent performance throughout my tenure with the American hospital.

Lab Technician at LIFE-LINE MEDICAL GROUP, DUBAI
  • India
  • April 2001 to December 2003

LIFE-LINE MEDICAL GROUP, DUBAI APR 2001 - DEC 2003
Lab Technician (Reporting to Medical Director)
• Single-handedly managed the Laboratory in an organized and efficient manner and carried out all routine laboratory works right up to discharge of laboratory report to the patients.
• Ensured accurate reporting of test results, instrument maintenance, documentation of problems and adherence to stringent Quality Control Practices and Inventory for Laboratory supplies.
• Oversaw and supervised safe and secure environment for patients, visitors, physicians and co-workers by following established standards and procedures and complying with legal regulations.
• Received letter of appreciation various times for performance

PAST EXPERIENCE

Intern at LILAVATI HOSPITAL
  • India
  • July 1999 to April 2000

LILAVATI HOSPITAL, Intern (Reporting to Pathologist), Mumbai, India, Jul 1999 - Apr 2000

EQUIPMENT KNOWHOW
HAEMATOLOGY: SWELAB AC920ed Autocounter, Microdiff 18 cell coulter, ABX, Ruby Cell dyne
BIOCHEMISTRY: Schiapparelli biosystems INS NEXCT, Photometer 5010 (Boreinger Manneheim), Integra, Biolys, REFLOTRON Dry Chemistry Analyzer, SMART LAB, ERBA-CHEM, Architech

SEROLOGY: BioMerieux Mini Vidas, Elecsys 1010 (Roche Diagnostics)

CME coordinator at Laboratory Advisory Committee
  • to

• Present ongoing project data, review and incidents, complaints or compliments, and provide feedback in regards to the laboratory service across the medical services in the monthly panel that makes up the Laboratory Advisory Committee.
• CME coordinator for the laboratory and overseeing that Continued learning is achieved by all members in the lab
• Currently point of contact for any IT issues in the lab, was involved in planning and implementing the laboratory information Systems in the laboratory along with the Laboratory Manager.

Education

Master's degree, Healthcare Administration
  • at Walden University
  • April 2014
Diploma, Supervisory Leadership Essentials
  • at Emirates Aviation College
  • December 2012
Bachelor's degree, Medical Laboratory Technology
  • at Nirmala Niketan Polytechnic
  • October 2000
Bachelor's degree, Biochemistry/Chemistry
  • at Sophia College University of Mumbai
  • October 1999

• Bachelor of Science in Biochemistry/Chemistry from Sophia College University of Mumbai in Oct, 1999

Bachelor's degree, BSc Chemistry/Biochemistry
  • at Sophia College
  • October 1999
High school or equivalent, Science
  • at Our Own English High School
  • May 1996
High school or equivalent,
  • at Our Own English High School

• X and XII, CBSE board, Our Own English High School, Dubai, UAE

Specialties & Skills

ACCOUNTABLE FOR
CLERICAL
COLLECTION
EXCELLENT MULTITASKER
GENERAL MAINTENANCE
LABORATORY
LIAISON
LOGGING
MAINTENANCE
MEDICAL LABORATORY

Languages

Hindi
Intermediate
Arabic
Beginner
English
Expert

Memberships

of the esteemed Golden Key International Honors Society
  • Member
  • January 2014
of Australian Institute Of Medical Scientists (AIMS)
  • Member
  • January 2011