Marketing Manager
Skin and Soul
Total years of experience :1 years, 2 Months
I am a seasoned Marketing Manager with a strong track record in developing and executing strategic marketing initiatives across various industries. With expertise in market research, campaign management, and team leadership, I drive brand visibility and customer engagement. I excel in cross-functional collaboration, ensuring alignment with business objectives and maximizing ROI. Skilled in digital marketing, analytics, and budget management, I lead high-performing teams to deliver impactful results on time and within budget. My Bachelor's degree in Marketing and almost one year of experience equip me with the skills and knowledge needed to thrive in dynamic environments. References are available upon request.
Handled and resolved customer complaints and technical issues, maintaining a
high level of customer service satisfaction.
Managed customer queries, concerns, and comments on social media
platforms, enhancing brand reputation and customer engagement.
Worked with the marketing team to develop comprehensive social media
strategies aligned with business objectives.
Processed payments transactions and escalated complex problems through
Customer Care systems. Utilized application software such as Siebel CRM, ERP,
SAP, and Citrix Workspace to streamline operations and improve efficiency.
Obtained a National license in telecommunications, My Graduation project was titled "Implementation and automation of CI/CD pipeline and orchestration of the infrastructure"