Ahmed Ragab, Accountant at Financial Division

Ahmed Ragab

Accountant at Financial Division

National Bank of Egypt

Location
Egypt - Cairo
Education
Diploma, Accounting
Experience
12 years, 0 Months

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Work Experience

Total years of experience :12 years, 0 Months

Accountant at Financial Division at National Bank of Egypt
  • Egypt - Cairo
  • My current job since September 2014

Provides financial information to management by researching and analyzing accounting data; preparing reports,
Do the technical review on asset, liability, and capital account entries by compiling and analyzing account information, Document and do the technical review to the financial transactions by entering account information, Recommends financial actions by analyzing accounting options.
Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.

Customer Experience Expert (CEE) at VFS Tasheel
  • Egypt - Cairo
  • January 2014 to September 2014

The purpose of this position is to manage the end to end visa application process starting from document collection and scrutiny, handling customer queries, record maintenance etc.
Beside doing the main customer service responsibilities like Serves customers by providing product and service information, Attracts potential customers by answering product and ser-vice questions, Resolves product or service problems by clarifying the customer's complaint.

Sales Retail at Mobinil
  • Egypt - Cairo
  • August 2013 to January 2014

Serving customers by Helping them to select their products which means generating revenue by developing market potential through forecasting, closing sales, and recommending new products and services.
Initiates sales process by making initial presentation; understanding account requirements. Closes sales by building rapport with potential account; explaining product and service capa-bilities; overcoming objections; preparing contracts.
Expands sales in existing accounts by introducing new products and services; developing new applications.
Contributes information to market strategy by monitoring competitive products and reactions from accounts.
Recommends new products and services by evaluating current product results; identifying needs to be filled.
Updates job knowledge by participating in educational opportunities.
Accomplishes marketing and organization mission by completing related results as needed.

Customer service representative at Mobinil
  • Egypt - Cairo
  • October 2012 to July 2013

Serves customers by providing product and service information, Attracts potential customers by answering product and service questions; suggesting information about other products and services, Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Customer service representative at vodafone egypt
  • Egypt - Cairo
  • March 2012 to July 2012

Serves customers by providing product and service information, Attracts potential customers by answering product and service questions; suggesting information about other products and services, Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Education

Diploma, Accounting
  • at Federation of Egyptian Banks
  • November 2015

IFRS (International Financial Reporting Standards) course from federation of Egyptian Banks.

Higher diploma, Accounting
  • at Faculty of commerce - Cairo University
  • June 2015

Accounting diploma in faculty of commerce cairo university

Bachelor's degree, Accounting
  • at faculty of commerce - cairo uni
  • July 2011

Specialties & Skills

Customer Service
Accounting
Banking
sales skills
communication skills
accounting skills

Languages

Arabic
Expert
English
Expert

Training and Certifications

Human development diploma (Certificate)
Date Attended:
February 2010
Valid Until:
August 2010
Training on Financial and banking transactions (Training)
Training Institute:
Bank Misr
Date Attended:
August 2011