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Adam Sebbi, Inflight Catering Assistant

Adam Sebbi

Inflight Catering Assistant ·Alpha Flight Services

United Arab Emirates

High school or equivalent, Customer Service Executive

Work experience

Total years of experience: 6 years, 5 months

Inflight Catering Assistant

June 2022 - Present

Alpha Flight Services

Sharjah, United Arab Emirates

June 2022 - Present

• Ensuring accurate preparation and timely delivery of high- quality inflight meals, meeting airline and customer specifications.
• Liaising with airline representatives to address customer preferences, special meal requests, and dietary requirements. • Conducting quality checks to guarantee food safety and compliance with hygiene standards, ensuring customer satisfaction.
• Collaborating with ground staff and cabin crew to provide seamless meal service tailored to passenger expectations.
• Handling special requests efficiently, ensuring the provision of personalized inflight experiences for VIP and frequent flyers.
• Adhering to strict time schedules to meet the demands of
punctual flight departures while maintaining service quality.

Company industry:
Airlines
Job role:
Hospitality and Tourism

sales associate

January 2020 - May 2022

Downtown Candy Store

Luwero, Uganda

January 2020 - May 2022

•Delivered exceptional customer service by greeting customers, answering candy inquiries, and providing personalized recommendations.
• Managed candy displays and maintained stock levels to ensure a smooth shopping experience.
• Processed transactions accurately and efficiently, handling cash and credit payments.
• Assisted with inventory management and restocking of shelves to meet customer
demand.
• Developed strong communication and problem-solving skills

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Alison Institute

January 2025

January 2025

High school or equivalent, Customer Service Executive

United Arab Emirates

Laurels Training Institute

November 2024

November 2024

Diploma, Hotel and Hospitality Management

United Arab Emirates

Bombo Army Secondary School

December 2019

December 2019

High school or equivalent, Higher level of Education

Uganda

I completed my high school education in 2019 at Bombo Army Senior Secondary School in Uganda. During my time there, I developed a strong foundation in academics and important life skills, such as discipline, teamwork, and problem-solving. The structured environment of the school encouraged me to be focused and committed to achieving my goals, which has greatly influenced my professional growth.
View attachment

Skills

Airlines
Expert
Airlines
Expert
Airline Systems
Expert
Airline Systems
Expert
Hospitality Management
Expert
Hospitality Management
Expert
Customer Service
Expert
Customer Service
Expert
Aviation
Expert
Aviation
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Management
Intermediate
Management
Intermediate
Guest Satisfaction
Intermediate
Guest Satisfaction
Intermediate
Safety and Compliance
Expert
Safety and Compliance
Expert
communication
Expert
communication
Expert
Teamwork
Expert
Teamwork
Expert
Customer Service
Expert
Customer Service
Expert
Language
Expert
Language
Expert
Hospitality
Expert
Hospitality
Expert
Sales
Expert
Sales
Expert
Customer Care
Expert
Customer Care
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate

Languages

Hindi

Intermediate

Arabic

Intermediate

English

Expert

German

Beginner

Russian

Intermediate

Swahili

Intermediate

Italian

Beginner

Spanish

Intermediate

Training and Certifications

Certifications
Sharjah Food Safety Program

Training
Aircraft Door Operation
Air Arabia
Jul 2024
Basic Life Support
Tareeq Al Waha Expert
Nov 2024
Show credentials
Food Safety and Hala Awareness
Alpha Flight Services