Entry Clearance Officer
British Embassy Riyadh
Total years of experience :9 years, 3 Months
Effectively analysing and assessing all information provided with visa applications.
Applying my knowledge of the UK Immigration Rules, risk profiles and local culture to make informed decisions on visa applications.
Justifying my decisions clearly and concisely in writing.
Handling and recording sensitive data correctly to avoid security breaches.
Successfully managing difficult customers on the phone and in person.
Trusted to make sensitive decisions and refer upwards where necessary.
Prioritising heavy workload to meet challenging targets.
Regular cover for Entry Clearance Manager - managing team of 30.
Managing transport team to deliver reliable service for Defence section staff and VIPs.
Office administration and logistics. Liaison with British and Saudi government bodies. Obtaining visas for Saudi and British military personnel.
Expertise in negotiation, sales and communication.
Managing existing customer portfolio effectively to deliver results in an extremely target driven environment.
Day to day running of the office; taking orders via telephone and email, completing and filing order forms, handling customer queries and concerns.
Day to day running of the office; taking orders via telephone and email, completing and filing order forms, handling customer queries and concerns.
Administering car insurance quotes via telephone; correctly capturing and handling sensitive data to ensure accurate quotes, using both communication and people skills to close deals.
BTEC National Diploma in Public Services - PASS