Adaora Uba

❖ Wema Bank Plc. Nigeria
Marketing department, (DSA) direct sales agent
November 2012 to January 2014.
Responsibilities & Duties: ✓ Tends to and resolves customer issues.
✓ Educate customer to how to fill out forms and how to use Banking service.
✓ Generate reports on a monthly basis.
✓ Responding to and coordinating all internal meeting requests.
✓ Work closely with marketing team to achieve sales objectives.
✓ Attend monthly meetings with the Regional Managers to update information and discuss any issues.
✓ Liaise effectively with all departments to ensure customer requirements are met.
✓ Demonstrate and educate product, methods, or services in order to persuade customers to purchase products or services.
✓ Analyzing and handle all kind of queries and product information in a truthful manner so the customers feels confident in purchasing.
✓ Identify interested and qualified customers in order to provide them with additional information.
✓ Managing and keeping sales & customers records
✓ Handle public confrontation effectively and calmly.
✓ Responsible for new business development and maintaining high levels of customer service.
✓ Develop leads and corporate clients for the company
✓ Follow up on customer quotations, process enquiries; assist in execution of customer orders.
✓ Manage function and events in Malls.

❖ Sales Manager
Jesus The Cornerstone Building Material,
A division of B.Uba INT. Nigeria
August 2010 to Octomber 2012
Responsibilities: ✓ Assist Manager Accounts & Finance in day to day activities,
✓ Meeting with customers and dealing with Banking matters.
✓ Dealing with sale and purchase of raw material and finished goods.
✓ Responsible for keeping up to date sales records.
✓ Acted as a face to the vendors as well as to the clients
✓ Payments and customer complaints.
✓ Provide support to the sales team in terms of market research, sales materials like pamphlets managed calendar and appointments.
✓ Online registration with various government and non governmental sectors.
✓ Responsible for maintaining contract documents, monthly leaf letters and client database

❖ General sales
Super star supermarket, Akure, Ondo State, Nigeria.
May 2008 to June 2010
Duties and Responsibilities
✓ Follow-up and monitor daily stocks.
✓ Making sales report and and hitting the monthly budget.
✓ Handling customer complaint.
✓ Receiving and quality controller.
✓ Customer Service
✓ Ensures that customer who visits the shop has good impression and satisfaction to the quality of service provided.
✓ Assisting customer and promoting new products.
✓ Reporting the damage and defective product to the supervisor in charge or to the showroom manager.
✓ Proper and noticeable display of items which can easily attract the customer.
SKILL
• Ability to guide others appropriately
• Competent in the use of Microsoft worksheet
• Strong analytical and problem solving skills
• Effective communication skills
• Ability to work under minimal supervision
• Think positively