Residency Affairs Manager
Alghanim Industries
Total years of experience :23 years, 10 Months
• Manage administration systems and processes for Company operations related to renewal of employees’ visas, medical insurance, work & residence permits etc.
• Develop and maintain effective ongoing relationships both internally and externally, including ministries or embassies.
• Manages, develops and directs team in responding and providing solutions to employee relations matters in an effort to reduce company-wide risk and contribute to productivity, motivation, and morale, while instilling and maintaining company culture and values.
• Provides coaching, development, and training to business leaders and employee relations team to ensure positive relations and communications consistent with company values.
• Developed a Kuwaitization database with information that is so organized and easily accessible and manageable.
• Successfully lead an internal project with short notice for transferring about 8, 000 employees to other branches.
• Organized case studies related to quotas resulting to company avoiding unnecessary Kuwaitization fees.
• Formulates and implements "people friendly" Admin. policies.
• Maintains, renews and tracks information relating to all Company licences, registrations and visa quotas(Article of Associations and its amendments, Commercial Licenses, Public Authority for Civil Information, Ministry of Finance, Public Authority for Social Security Certificate, Import License, Authorization of Signature, Central Tender Committee Certificates) for Kuwait operations, commercial activities and new projects.
• Working closely with legal department to ensure that company policies or actions comply with Kuwait labor laws.
• Responsible for Ministerial related to opening and renewing branches of the Company in new operational areas.
• Maintains confidentiality of company’s information & sensitive issues.
• Responsible for business strategy and planning to ensure that Record Management has the appropriate resources, budget and tools to provide the highest level of customer service.
• Worked with company branches and trained them to implement SAP platform intended to assist users in adopting new developments, managing the application lifecycle, and running SAP solutions, resulting to easy access to records, saving time, ink & paper cost etc.
• Purged outdated case files in coordination with concerned department, thus reducing the limitations on organizational virtual shared drive and providing opportunity for continuous storage of new case files.
• In-charge of company licenses and renewal.
• Approval of employee separation notices and related documentation, and conducting exit interviews to determine reasons behind separations.
• Reviewing employees’ contracts and making sure it is in line with company procedure & Kuwait law.
• Ensure that procedures are well understood in the organization and obtain feedback for further improvement.
• Ensure the new procedures or changes to the existing procedures are not in conflict with the requirements of the ISO standard.
• Developing, documenting, and periodically updating HR and administration policies and procedures.
• Developing and maintaining a HR system to meet top management information needs.
• Manage and supervise the general office administration on the absence of Administration Manager.
• Dealing effectively & efficiently with appropriate Ministries and Embassies, with special regard to Project Licenses, Quota, Visas etc.
• Managing employee relations to achieve a better dynamic across the organization.
• Leading the Unit Heads in providing employee services and advising on labour disputes, grievances and implementing disciplinary procedures.
• Analyzing and maintaining Kuwaitization percentage as required by labor ministry.
• Contributor to marketing team and leading the company exhibitions.
• Managed the general office administration related to renewal of employees’ visas, medical insurance, work & residence permits etc.
• Develops and approves policies and procedures to attract and maintain the best employees.
• Overseeing the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.
• Provides relevant coaching, counseling and training for, Managers and Supervisors.
• Advising business managers on HR issues related to Government regulations, Kuwaitization, quota, conflicts, discipline and employee grievances.
• Develop and implement policies and procedures for electronic data processing and computer
systems operations and development
• Meet with managers to discuss system requirements, specifications, costs and timelines.
• Hire and manage information systems personnel and contractors to design, develop, implement,
operate and administer computer and telecommunications software, networks and information
systems.
• Control the computer systems budgets and expenditures.
• Responsible for the customer/technical support, on site visits to assess and recommend technical solutions to problems related to authentication, IP change, Proxy and firewall restrictions, as well as Tracking and monitoring the problems to insure a timely resolution
• Assists in the planning, design, documentation, and implementation of various systems to include desktop/laptop PC’s, servers, network equipment, and software applications.
• Monitors and maintains the various internal and external systems, including web portals, updates, database backup, CRM, network.
• Develops, maintains, and monitors procedures for all computers and server backups.
• Monitors, plans, and coordinates the distribution of client/server software and service packs.
• Maintains excellent communication with the IT Manager on all tasks and projects.
Computer programming
Cisco Certified Network Associate (CCNA)
HR Development
Computer Programming - 1st in the class
Microsoft Certificate System Engineering (MCSE)
Advance Windows / Dos
