Head of HR & Personnel - Contracts Manager
confidentail
Total years of experience :23 years, 9 Months
- In charge of manpower contracts & outsourced employees
- Ensuring & maintaining ongoing relationship with employees.
- In charge of HR activities including (Employee Services-Compensation-JD's-Employee performance & appraisals).
- In charge of Internal Policies & Procedures - Labor Law.
- Managing & participating in the Recruitment & selection process.
- Supervising the Induction program & orientation of employees prior to their deployment.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
- Prepare and follow budgets for personnel operations.
- Contract with vendors to provide employee services, such as food service, transportation, or relocation service
- Developing business & opening new networks for sourcing employees.
- Dealing with grievances & employee complaints & termination procedures - Exit interviews - Final settlements.
- Preparing & presenting a monthly review for the work progress to the HR Director.
• Led the recruitment of around 700 employees in different sectors of the organization this is including & limited to (Military Education - Aviation - Engineering - SAT consultants - CNIA Consultants - Adventure Training & Leadership Instructors - Leadership level)
• Lead the Recruitment & manpower planning team in UAE
• Manage the overseas Recruitment trips
• In charge of intake plans, manpower planning team.
• Supervising the development & production of HR processes within the organization.
• Handling & ensuring the application of policies & procedures.
• Ensuring the best use of HRMS.
• Ensuring the smooth running of all processes & transactions within the HR & Admin Division.
• Supervising the ISO certification process.
• In charge of Emiratization plans & recruitment.
• Drafting RFP’s & screening proposals from consultants & agencies.
• Supervising the Admin work flow (Transport-Accommodation-Airport Pickup-Meet & Greet-Visas & labor ministry)
• Initiating the bright ideas & creativity unit.
• Member of the Portal/Website development team.
• Working side by side with the Internal Audit team to finalize the final Audit report for the HR Dept.
• Supervising the migration plan for new pay-scale
• Management Representative for the ISO 2008-9001 certification for the organization.
• Active member of the Talent Acquisition Program.
• Team member of the Oracle implementation process.
• Member of the Information Security Committee.
•Handled recruitment in all Municipality Sectors & departments for more than 500 vacancies as direct hire employees & over 300 outsourced employees through contracting & outsourcing agencies.
•Revising & discussing with concerned depts. regarding the Manpower Plan & requested positions to be filled throughout the year.
•Maintain & ensure a successful Emiratization plan is applied through hiring professional UAE nationals.
•Revising and ensuring an applicable Organization structure & JD’s according to top management plan.
•Creating & supervising a complete HR checklist.
•Team member in an ERP project for the whole organization with Processes analysis for HR dept. including creating HR Authority & Activity Matrix.
•Supervision on Pre & Post selection process (Starting from P2P, Screening, Interviewing, Selection Stage, then follow up of all matters related with Medicals, Security, Accommodation, Tickets, Cash Advance).
•Assigned as a student advisor for UAE national students and creating a progress plan for them throughout their PDP program with the organization.
•Coordination with concerned depts. regarding DOJ, Induction course etc…
•Initiative owner & responsible for establishing an advanced & modern Employee Service Centre for the organization (Dealing with consultants for presentations and best offers)
•Member of the committee setting up HR Process Mapping Project for the HR dept.
•Dealing with Candidate recruitment process from receiving requests and P2P till DOJ (Local/Overseas Candidates)
•Ensuring all formalities of Recruitment process are applied fairly & professionally on all candidates starting from Candidate’s screening, Telephone interview, short listing, interview/Video Conferencing, and selection stage.
•Renewing agreements and subscriptions with Candidate Search engines.
•(Madinat Zayed-Liwa-Mirfaa-Giyathi-Silaa Delma)
•The Owner and initiator of Employee Welfare Program in WRM
- (Reporting directly to the HR Superintendent, responsible for the pre & post recruitment process for various aviation sectors such Cabin Crew Bulk Recruitment for more than70 new joiners weekly & also Aircraft Engineering & technical teams)
•Monitor and retrieve the approved Candidates requests from P2P.
•Dealing with selected candidates through a Preliminary telephone conversation then proceeding to the next stage of the Invitation for Interview, assessment Center and Final stage with the line manager.
•Supervision of Induction Program offered to New Joiners in their first week of Training, and ensuring that all manuals, joining formalities are available and duly filled by the candidates.
•Supervise, Plan and produce contracts/admin notes relevant to each job category and policy of the Emirates Group. Ascertain and produce promotion letters/CALs and distribute them to the staff/line managers
•Supervise and obtain Employment Visas, Joining Tickets and arrange Cargo approvals for new recruits. Ensuring all arrangements for recruits i.e. airport pickup, Meet and greet, Liaise with Hotels/Accommodation department and ensure accommodation is arranged for new recruits before their arrival.
•Ensure the completion of the joining formalities for all new recruits inclusive of managerial grades and brief them with regards to Staff Number/ Date of Joining/ Opening of a Bank accounts
•Following up and ensuring that all KPI's are up-to-date according to HR Agreements
- Monitoring the SLA's for each staff to ensure efficiency and avoid delays or shortfalls.
•Execute/operate HR Recruit/HRMS extensively during different stages of the joining/post joining process i.e. from Job offer to the date of Joining, by using ETHOS systems, joiners mail through HR Recruit system, close details after the joiner data is updated/completed. Follow-up with the recruits and ensure they complete required documents before attending the class-room induction and generate Net-work ID
Cabin Crew .. Air Host working on different types of air craft, and dealing with different kinds of passengers and customer from different nationalities and different standards. High communication and customer service and service recovery skills. Highly Trained on the latest customer service standards and problem solving tecniques. Qualified first aider, and highly trained on fire fighting, emergency and crowd control and team leadership.
Follow up of the internal and external topics.
0 Planning of the project outlines and resource requirments.
0 Collecting data about new foreign suppliers.
0 Contacting govermental authorities and ministry of Industires.
0 Follow up of internal and external financial allocations.
Managing and creating a professional filing system
Office management and logistics
Contacting foreign suppliers
Releasing Purchase Orders to Foreign suppliers.
Budget Analysis ( Monthly - Yearly )
Comparison and coordination between Sales forecast & plan
Writing all correspondence ( Faxes - E-mails - Minutes of meetings - Follow up reports )
Contacting the Factory and warehouse for following to arrange the material shortage report
Following up the arrival of shipments and claims with clearance and procedures dept.
Organization of festivals and meeting guests in special events.
Working on SAP satellite systems.
Translation of all documents concerned with custom committees
Simultaneous interpretation for the staff in conferences and meetings with foreign suppliers.
Personal assistant for the GM
Filing.
Answering phone calls.
Sending faxes and e-mails
Translation of all office documents and tenders
Writing all office correspondences.
Searching the net and contacting commercial centers of foreign embassies for new dealers.
Responsible for the contacts and marketing for Industrial Water Cooling (PTY) LTD South Africa, through the Egyptian industrial sector.
Internal Certified Auditor ISO 9000
Lominger training to enable recruitment specialist to choose the proper candidate through a set & clear competency framework where all parties agree on.
Aquired online course in Business Skill (Managment) " Amercian Chamber of Commerce Egypt " A) Coaching B) Leadership C) Leading Teams D) Interviewing Skills E) Management F) Management Within the Law
Prima Vera - Project Planning and control system through the IT.
Studied English Literature and language for 4 years. All kinds of English literature and poetry and civilization. Language studies.
