Applications Management and then Business Analysis Manager
Company Industry
Total years of experience :13 years, 10 Months
Company Industry: Retail/Wholesale
Job Role: Management
March 2007 - Present Zonik is one of Al Fouzan group companies, has been established in early 2007, with 950 employees; Zonik is the biggest partner for both Nokia and Zain in Saudi. Also Zonik is the provider of the digital content over the Middle East from most of the studios. I focus with my team on three areas under Applications Management and then Business Analysis Manager
• Business Analysis Department Manager: • Design and develop business requirements implementation plans
• Analyzed the business needs in order to reflect them on the company's ERP.
• Established the IT department, building the entire IT policies and procedures and modulating the department budget.
• Analyze the vendor's proposals and quotations, and built up complete RFP responses.
• Led Oracle ERP implementation
• Significantly improved the help desk response time through implementation of a channel support calls.
• Digital Content Distribution Platform Manager
• Project lead to launch Digital Content Download Kiosks at Zonik retail chain in Jeddah, Saudi Arabia
• Managed the complete project to acquire content (movies, music, and videos) from major studios in the UK, US and the Middle East, the software implementation to deliver downloads on different memory formats, and the deployment, installation and software maintenance
• Key role in customizing the software to simplify the company expansion outside the kingdom.
• Designed the software integration with other software like the payment cards software.
• Project Management: • Project Manager for Zain launch from the IT side, with Zonik being a Zain partner.
• Project manager for Nokia launch from the IT side, by leading the company success in selecting and implementing the software which keeping track all the handsets IMEI number (the first company in the MENA region)
• Significant team play and internal coordination with the commercial division, the HR division and Zonik partners to ensure the business goals are met.
Senior Oracle Developer / Systems Analyst at Soroof International Location: Saudi Arabia, Khobar
Company Industry: Information Technology
Job Role: Management
May 2004 - March 2007 Soroof is a specialist company in the software development, water treatment, power and constructions; Soroof has been established in 1998 by prince Bander Bin Abdullah Al Saud.
• Performed Gap Analysis on all client RFPs, and prepared the responses to those RFPs.
• Assisting the clients in selecting the needed ERP modules and sub-modules.
• Developed the software physical and logical design documents.
• Reversed engineering the software in order to build up new software releases.
• Trained the new developers. Standardized the process of development of the software tools look and feel.
• Key role in developing all the ERP modules (HR, Payroll, AR, AP, FA, Procurements, Sales and supply chain)
Senior Developer/IT manager Assistant at Al Mutlaq Furniture Mfg. Co. Location: Saudi Arabia, Dammam
Company Industry: Industrial
Job Role: Management
February 2000 - May 2004 Al Mutlaq Furniture Mfg. Co is one of Al Mutlaq group companies was established in 1976 with 750 employees, Al Mutlaq Furniture Co. is the leader in the kingdom in manufacturing foam, wooden furniture, mattresses.
• Developed the main system modules from scratch.
• Automated the foam factory bill of material.
• Provided users training and support.
• Assisted the finance manager in developing the finance statements like (PL and BS)
• Assisted the IT manager in analyzing the department's heads requirements.
Master's degree, Information and Computer Science at King Fahed University of Petroleum and Menials Location: Saudi Arabia Completion Date: August 2008
Certification / diploma, ORACLE DBA Fundementals at PALCO Location: Amman Jordan Completion Date: August 2003 Bachelor's degree / higher diploma, Computer Information Systems at Applied Science University Location: Amman Jordan