Adel Zaki, Hotel Reservation Supervisor

Adel Zaki

Hotel Reservation Supervisor

Marina view hotel apartment

Location
United Arab Emirates
Education
Bachelor's degree, Spanish
Experience
6 years, 2 Months

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Work Experience

Total years of experience :6 years, 2 Months

Hotel Reservation Supervisor at Marina view hotel apartment
  • United Arab Emirates - Dubai
  • June 2015 to November 2018

Barceló Cairo Pyramids
***** Stars
systm hotel (opera version 4 and 5
Guest Service Agent
First Language : Spanish
Second language English
Third writing and reading : Italy
طبيعة العمل :
Following chek in and check out for the guest
take the payment from the guest or company
made reservation for the guest like walk in
reserve limosine car for the guest
resolve any problem for the guest
check about the rooms for the guest
and others

Front Office cashier at Panorama Neama Heights
  • Egypt - Sharm el Sheikh
  • January 2008 to August 2008

Front Office Cashier
on the front desk
Reception

Operator at Zoser Hotel
  • Egypt - Cairo
  • January 2007 to January 2008

Hotel Systems:
(Lan Mark )
Operator Front Area Desk
الشرح الوظيفى :
الرد على التليفونات الداخلية و الدولية
العمل على تصوير المستندات للعملاء المقيمين بالفندق
العمل على مساعدة موظف الاستقبال في خدمة العميل
الاهتمام و التحويل المكالمات من و الى النزيل بالغرفة او في المكان الذى يريده
عمل المقارنة اليومية في نسبة الاشغال اليومية للفنادق و بعضها و طباعتها و تقديمها للمدير المختص
الاهتمام بمواعيد الاستيقاظ للنزلاء على مدار 24 ساعة
القيام على محاسبة العميل ماليا في الامور الخاصة بهذا القسم فقط

Spanish Tour leader at Hello Travel
  • Egypt - Cairo
  • January 2006 to January 2007

Spanish Tour leader
Hello Travel Company
natural work like :
Receive visitor in the airport and made check in the hotel
resolve any problem for the guest with any one
made visits with the visitors to restaurants. Museum. pyramides and others

Education

Bachelor's degree, Spanish
  • at High Institute of Languages
  • January 2006

Specialties & Skills

Tourism
Translation
Computer Service
Customer Service
Microsoft Office XP
PROBLEM SOLVING
MICROSOFT WINDOWS
MICROSOFT OFFICE

Languages

Arabic
Expert
English
Expert
Spanish
Expert

Memberships

الجمعية المصرية للمترجمين ايجيتا
  • عامل
  • January 2010

Training and Certifications

شهادة خبرة (Training)
Training Institute:
مارينا فيو هوتيل للشقق الفندقية
Date Attended:
June 2016

Hobbies

  • لعب الشطرنج و تنس الطاولة