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Adis Medić

System and Network Engeneer, IT Support Specialist

Infosys ltd

Location:
Bosnia and Herzegovina
Education:
Doctorate, Ph.D. Candidate
Experience:
16 years, 3 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  16 Years, 3 Months   

April 2012 To Present

System and Network Engeneer, IT Support Specialist

at Infosys ltd
Location : Bosnia and Herzegovina
• Excellent knowledge of computer networks and network protocols (TCP/IP, DHCP, NAT, ...)
• Excellent knowledge of basic network services
• Knowledge of MS Office (2003/2007/2010/2013) tools (Word, Excel, Access, Visio, Project )
• Excellent knowledge of MS Windows 2003/2008/2012 server platforms (AD, DNS, ...)
• Linux based systems
• Excellent knowledge of protocols that are used in the mail communication (SMTP, IMAP, POP3, ActiveSync ...)
• Knowledge of e-mail platforms (MS Exchange, hMail server)
• SharePoint administration (System administration)
• Knowledge of web services and web solutions (ftp servers - filezilla; proxy servers - Squid, a Web server - IIS, Apache, Tomcat, CMS - Joomla, iSite)
• Knowledge of database solutions (Oracle, MS SQL Server, PostgreSQL, MySQL ...)
• Knowledge of VoIP technology and integration (Elastix IP PBX systems, HylaFAX Fax Server solutions, AvantFAX web server)
• Competence for the configuration of backup procedures, system monitoring and maintenance of:
- Server operating systems (MS Windows, Linux)
- Mail servers
- Database servers (Oracle, MS SQL Server, PostgreSQL, MySQL ...)
- CMS solutions (Joomla, iSite)
- Document management solutions (Sharepoint)
- Web server
- VoIP system
• Knowledge of products and technologies for monitoring system (OpenNMS, NetFlow Analayzer)
• Knowledge of advanced communications technologies and devices (Cisco ASA and Cisco IOS-based devices)
• Good knowledge of IP-based video surveillance system in LAN and WAN environments.
• Knowledge of network security and antivirus solutions:
- Symantec Endpoint Protection
- Microsoft System Center Endpoint Protection / System Center 2012 Configuration Manager
• Actively participate in the application and implementation of quality and security systems (ISO 9001:2008; ISO 27001:2005);
• commercial business - using the method of logical framework;
• Conducting research and advising on existing levels of implementation for certain products and services and the assessment of the potential market and future trends.
• Teamleader for 6 employees
April 2010 To April 2012

Technician for computer security, system support and helpdesk

at Infosys Ltd
Location : Bosnia and Herzegovina
Technician for computer security, system support and helpdesk
• excellent knowledge of computer networks and network protocols
• Knowledge, configuration, administration, and support for Infosys products:
- Installation and basic configuration Infosys ERP solutions:
- Support for the segment of mobile applications
- Support for the segment connection to POS scales
- Support for a segment of peripheral equipment including printers, scanners, various types of barcode readers, POS peripherals and fiscal devices
• Knowledge of the client operating system (MS Windows platform): Windows XP, Windows Emdedded XP, Vista, Windows 7.
• Knowledge of Oracle client network services
• Knowledge of MS Office (2003/2007/2010) tools (Word, Excel, Access, Visio, Project )
• Knowledge of e-mail protocols and e-mail clients
• SharePoint administration (web portal administration, library, ...)
• Excellent knowledge of communications technologies and devices (ADSL technology and devices, wireless technologies and devices)
• Knowledge of VoIP hardware and software clients, VoIP analog adapter and other VoIP equipment on the client side - support for VoIP systems.
• Ability to use available tools for monitoring system (OpenNMS, Netflow Analyzer)
• Ability to use tools available for remote access (various VNC-based software tools, tools based on the Windows Terminal Services and other ways of providing remote support).
• Actively participate in the application and implementation of quality systems (ISO 9001:2008);
• Competence for create a backup procedures, system monitoring and maintenance for:
- Client operating systems
- E-mail client (backup and archiving)
- Archiving of user profiles and documents
• Competence for monitor and control the execution of safety procedures:
- Server operating system (MS Windows, Linux)
- Mail Servers
- Database servers (Oracle, MS SQL Server, PostgreSQL, MySQL ...)
- CMS solutions (Joomla, iSite)
October 2008 To April 2010

Computer technician and a member of the helpdesk team

at Infosys ltd
Location : Bosnia and Herzegovina
• Excellent knowledge of computer networks and network protocols
• Knowledge, configuration, administration, and support for Infosys products:
- Installation and basic configuration Infosys ERP solutions
- Support for the segment of mobile applications
- Support for the segment connection to POS scales
- Support for a segment of peripheral equipment including printers, scanners, various types of barcode readers, POS peripherals and fiscal devices
• Knowledge of the client operating system (MS Windows platform): Windows XP, Windows Emdedded XP, Vista.
• Knowledge of Oracle client network services
• Knowledge of MS Office (2003/2007) tools (Word, Excel, Access, Visio, Project )
• Knowledge of e-mail protocols and e-mail clients
• Excellent knowledge of communications technologies and devices (ADSL technology and devices, wireless technologies and devices)
• Knowledge of VoIP hardware and software clients, VoIP analog adapter and other VoIP equipment on the client side - support for VoIP systems.
• Ability to use tools available for remote access (various VNC-based software tools, tools based on the Windows Terminal Services and other ways of providing remote support).
• Good knowledge of IP-based video surveillance system in LAN environments.
• Web portal administration (CMS solutions (Joomla, iSite)).
• Good knowledge for following antivirus tools:
- Symantec Endpoint Preotection,
- Malicious Software Removal Tool,
- Norton Power Eraser.
• Actively participate in the application and implementation of quality systems (ISO 9001:2008)
March 2008 To September 2009

Assistant Professor

at University of Bihać
Location : Bosnia and Herzegovina
Informatics, C++ Programming, Algorithms and Programming
December 2007 To October 2008

Internship

at Infosys ltd
Location : Bosnia and Herzegovina
• Assembly hardware (desktop computers, servers, laptops).
• Installation and configuration of operating systems (Windows OS, Windows Server 2008, Windows Mobile, Linux).
• Diagnose and troubleshoot malfunctions in hardware and software.
• Installation of computer networks, cabling, physical installation of patch panels, servers and other network and computer active and passive equipment.
• Administration of Web servers.
• Support and administration for VoIP systems.
• Good knowledge of IP-based video surveillance system in LAN environments.
• Web portal administration (CMS solutions (Joomla, iSite)).
• Good knowledge for following antivirus tools:
- Symantec Endpoint Preotection,
- Malicious Software Removal Tool,
- Norton Power Eraser.
• Conducting research and advising on existing levels of implementation for certain products and services and the assessment of the potential market and future trends.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
December 2015

Doctorate, Ph.D. Candidate

at University of Zagreb; Faculty of Organization and Informatics
Location : Varazdin, Croatia (Hrvatska)
Information Science
January 2008

Bachelor's degree, Dipl.-Ing. EE-Inf/ MScEE-Inf

at University of Bihac; Technical Faculty of Bihac
Location : Bihac, Bosnia and Herzegovina
Electrotechnics department for Informatics

التخصصات والمهارات

إدارة الشبكات

إدارة النظام

مايكروسوفت أوفيس

خوادم ويندوز

صيانة النظام

SharePoint administration

Client support

Presentation

MS Office (2003/2007/2010/2013)

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Bosnian

Expert

Croatian

Expert

Serbian

Expert

Slovenian

Expert

Spanish

Beginner

Slovak

Beginner

Italian

Beginner

German

Intermediate

English

Expert

Czech

Beginner

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

Hiking, Jogging, Soccer

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