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Adla Kehdy, Senior Key Account Manager

Adla Kehdy

Senior Key Account Manager·Saba IP & Co.

Lebanon

Bachelor's degree, Business Adminstration

Work experience

Total years of experience: 22 years, 5 months

Senior Key Account Manager

February 2012 - Present

Saba IP & Co.

Beirut, Lebanon

February 2012 - Present

Manage key clients’ accounts in industries such as pharmaceutical, cosmetics, confectionery, tobacco, and apparel. Liaise between Saba branches and key clients to maintain strong business relationships and ensure best quality of service. Perform overall portfolio, gap and audit analyses in order to warrant clients a broad portfolio protection in the various countries of our region. Ensure implementation of clients’ guidelines and protocols throughout all Saba branches. Monitor the intellectual property portfolio of key clients and provide regular reports and updates. Provide legal advice and recommend a course of action on how to tackle infringement/counterfeit matters in the MENA region. Manage, coordinate and monitor legal cases on various IP maters. Draft cease and desist letters and legal notices. Liaise with external lawyers and Saba branches to obtain their feedback on infringement cases and maintain appropriate follow-up. Provide clients with market watch and action plan thereof. Prepare annual audit reports for clients which pertain to legal matters handled by the firm. Provide clients with quotations related to enforcement cases and issue the relevant invoices.

Company industry:
Law Firm
Job role:
Legal

Project Manager

September 2010 - February 2012

Food Blogger Connect

United Kingdom

September 2010 - February 2012

Coordinated with sponsorship manager in order to create quality sponsorship packages rendering 60, 000 GBP in revenue.
Identified, approached and negotiated fees and contracts for potential speakers.
Established conference programs and coordinated with speakers, caterers, venues and hotels for events held throughout the year.
Oversaw website management including, but not limited to, SEO tagging, content editing, and web-design company liaising.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Service Manager

January 2005 - April 2010

Joslin Group

United States

January 2005 - April 2010

Achieved the highest sales revenue for the Service Department in the company's history. Increased productivity and efficiency within the department.
Expanded and implemented productive policies. Hired and terminated employees.
Responsible for the department's payroll and project costs to be below budget while maintaining deadline dates and high quality workmanship.
Set up daily, weekly and monthly functions and schedules, along with coordinating schedules with technicians and customers.
Managed the ordering of materials and organized vendor deliveries.
Produced monthly sales reports and generated invoices, proposals and contracts.
.Handled all warranties for customers and manufacturers, both in identifying a warranty call and billing to manufacturers
Attended the NAFEM shows and met with Service Managers and Sales Reps to create new business opportunities for the Service Department.

Company industry:
Construction & Building
Job role:
Management

Administrative Assistant

September 2003 - January 2005

Complete Mechanical Inc

United States

September 2003 - January 2005

Administrative Assistant

Company industry:
Construction & Building
Job role:
Administration

Education

University of Hawaii

July 2009

July 2009

Bachelor's degree, Business Adminstration

United States

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

Skills

Web Design
Expert
Web Design
Expert
Management
Expert
Management
Expert
Sales
Expert
Sales
Expert
Negotiation
Expert
Negotiation
Expert
Reporting
Expert
Reporting
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Negotiation
Expert
Negotiation
Expert
Sales
Expert
Sales
Expert
AutoCad
Intermediate
AutoCad
Intermediate
MS Office
Expert
MS Office
Expert
Macintosh OS
Expert
Macintosh OS
Expert
Web Design
Expert
Web Design
Expert
Reporting
Expert
Reporting
Expert

Languages

English
Expert
Arabic
Intermediate