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Adnan Rafique, Innovation and Digital Transformation Manager

Adnan Rafique

Innovation and Digital Transformation Manager·Keolis MHI (Operator for RTA)

United Arab Emirates

Master's degree, Information System Management

Work experience

Total years of experience: 15 years, 8 months

Innovation and Digital Transformation Manager

February 2022 - Present

Keolis MHI (Operator for RTA)

Dubai, United Arab Emirates

February 2022 - Present

• Participate in shaping the culture and processes required for innovations and digital transformation within the organization.
• Develop a collaborative approach of innovation and digital transformation aiming at bringing together participants both thinkers and doers.
• Creating and organizing round table for end user to share innovative ideas via Workshops, Brainstorming sessions and Hackathons.
• Engage people with different professions, background and cultures, to fuels open innovation removing silos, empowering collective creativity.
• Identify both proven and innovative delivery methods from wider industry best practice, test and prove them in the organizations eco system before scaling.

Company industry:
Metro & Rail Passenger Transport
Job role:
Information Technology

Innovation and Digital Transformation Manager

February 2022 - Present

Keolis MHI

Dubai, United Arab Emirates

February 2022 - Present

• Participate in shaping the culture and processes required for innovations and digital transformation within the organization.
• Develop a collaborative approach of innovation and digital transformation aiming at bringing together participants both thinkers and doers.
• Creating and organizing round table for end user to share innovative ideas via Workshops, Brainstorming sessions and Hackathons.
• Engage people with different professions, background and cultures, to fuels open innovation removing silos, empowering collective creativity.
• Identify both proven and innovative delivery methods from wider industry best practice, test and prove them in the organizations eco system before scaling.

Company industry:
Metro & Rail Passenger Transport
Job role:
Information Technology

Transformation and BPI Consultant

December 2021 - December 2022

Dubai Electricity & Water Authority

Dubai, United Arab Emirates

December 2021 - December 2022

• Establishment of Lean Portfolio Initiative with lean-agile framework to promote design thinking across the organization.
• Coach the Agile team in choosing the best way of working.
• Ensuring value outcome with optimized value oriented planning (roadmap) and adaptive business incremental delivery.
• Crafted a robust and custom Business Agility framework, Portfolio backlog, Value Streams with prioritization process and flow to pave way for a customer centric and technology driven delivery (Innovation).

Company industry:
IT Services
Job role:
Information Technology

Project Specialist

November 2017 - September 2019

Ministry Of Health and Prevention - UAE

Dubai, United Arab Emirates

November 2017 - September 2019

• Meet the organizations needs to incorporate and implement modernized, latest technology and trends with proof of concept, feasibility study and implementation roadmap with priorities.
• Interact with departments, stakeholder and other entities key players during requirement gathering and implementation phase.
• Supervise the technical team during the planning and implementation process to align the business and technical needs.
• Constantly interact with the project team to ensure the project is delivered in a timely manner.
• Lead change requests, business process re-engineering and new requirements, especially for integration, enhancement in process and automation of manual procedures.

Company industry:
Other Healthcare Services
Job role:
Management

Project Specialist

January 2015 - October 2017

Experts Computer Consultants (Appointed for MOHAP)

Dubai, United Arab Emirates

January 2015 - October 2017

• Develop strategy and plans to ensure team achieves the desired goals.
• Lead implementations and support in creating new products, services and technological solutions.
• Mitigate risks, prepare risk resolution plans and provide solutions to ensure business continuity.
• Organize, attend and participate in stakeholder meeting, follow up on pending issues and get approvals on agreed tasks.
• Ensure technical standards, successful deployment and maintenance of existing system.
• Coach, improve weaknesses, resolve conflicts, organize and manage the project team (strength of 10+).
• Create reports to update management on project and team’s progress.
• Smart pass, Happiness Indicator, Government Service Bus adoption.

Company industry:
IT Services
Job role:
Information Technology

Team Lead cum S. System Analyst

August 2008 - December 2014

Experts Computer Consultants (Appointed for MOHAP)

Dubai, United Arab Emirates

August 2008 - December 2014

• Analyze business requirement to map with technical implementation.
• Web portal Administration, customization and management (SharePoint).
• Interact with various application development tools to deliver solution and fulfil requirements.
• Ensure and incorporate security protocols for web based solutions, web services and API’s.
• Payment gateway, exchange and SMS gateway Integration throughout all public facing services.
• Adhere to framework and maintain documentation for each project/task.

Company industry:
IT Services
Job role:
Information Technology

Education

University of Roehampton

January 2016

January 2016

Master's degree, Information System Management

United Kingdom

Research work in Change Management with the adoption of social technology 'Block Chain' at a national level.

University of Engineering & Technology

December 2003

December 2003

Bachelor's degree, Computer Science

Pakistan

Final Project in distributed database online

New Pakistani School Ras Al Khaimah

May 1999

May 1999

High school or equivalent, Science

United Arab Emirates

Skills

ASP.NET
Expert
ASP.NET
Expert
MS Project
Expert
MS Project
Expert
SSRS
Expert
SSRS
Expert
Microsoft CRM
Expert
Microsoft CRM
Expert
SharePoint
Expert
SharePoint
Expert
ASP.Net
Expert
ASP.Net
Expert
Web Services and API
Expert
Web Services and API
Expert
K2 BlackPearl
Expert
K2 BlackPearl
Expert
SSRS
Expert
SSRS
Expert
Team Leadership
Expert
Team Leadership
Expert
Business Analysis
Expert
Business Analysis
Expert
CSS and HTML5
Expert
CSS and HTML5
Expert
Database Design and Management
Expert
Database Design and Management
Expert
Problem solving
Expert
Problem solving
Expert
Integration
Expert
Integration
Expert
EPM
Expert
EPM
Expert
ASP.NET
Expert
ASP.NET
Expert
MS Project
Expert
MS Project
Expert
Microsoft CRM
Expert
Microsoft CRM
Expert
SharePoint
Expert
SharePoint
Expert

Social profiles

Languages

Arabic

Expert

English

Expert

Urdu

Expert

Training and Certifications

Certifications
Disciplined Agile Lean Scrum Master
Aug 2020 - Aug 2021
Show credentials
Artificial Intelligence: Implications for Business Strategy (19644161)
Jun 2020
ACP - PMI (2752395)
PMP - PMI (2744468)

Hobbies and interests

Action figure Collection
Graphic Designing Tools
Exploring Technology