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Adrina Dsouza, Deputy Manager

Adrina Dsouza

Deputy Manager·HOWDEN INSURANCE BROKERS (L.L.C),

United Arab Emirates

Master's degree, Marketing

Work experience

Total years of experience: 11 years, 7 months

Deputy Manager

January 2025 - Present

HOWDEN INSURANCE BROKERS (L.L.C),

Dubai, United Arab Emirates Hybrid

January 2025 - Present

Managed end-to-end renewals for a portfolio of corporate clients,
including risk assessment, market negotiations, and placement of
competitive insurance solutions.
Drove new business development through networking, referrals, and
cross-selling initiatives, delivering tailored insurance proposals and
converting prospects into long-term clients.
Served as the primary relationship manager for network and
multinational clients, coordinating with global partners to ensure
seamless service delivery and compliance with international
standards.
Led placement of complex corporate risks, including facultative
reinsurance arrangements for large-scale and specialized exposures.
Coordinated with international reinsurers to secure underwriting
capacity for complex risks, achieving optimal coverage and
competitive terms.
Utilized strong retail broking expertise and in-depth understanding of
local insurers terms, conditions, and premium structures to support
reinsurance placements and strengthen negotiation outcomes.
Liaised extensively with insurers for quotations, policy clarifications,
and negotiations while maintaining strong market relationships to
achieve favorable pricing and coverage terms.
Provided technical advisory support across commercial insurance
lines, including Property, Liability, Workers Compensation, Money,
Fidelity Guarantee, and Professional Indemnity, ensuring clients had
clear understanding of coverage scope, terms, and exclusions.

Company industry:
Insurance & TPA
Job role:
Accounting and Auditing

Senior Accounts Executive

August 2018 - December 2024

Howden Insurance Brokers (L.L.C),

Dubai, United Arab Emirates

August 2018 - December 2024

Managed end-to-end renewals for corporate clients, including
negotiations, and proposal preparation.
Assisted in new business quotations, underwriting submissions, and
proposal drafting.
Ensured full KYC/AML compliance by verifying client documents and
coordinating approvals.
Provided day-to-day client servicing, handling queries,
endorsements, and policy documentation.
Coordinated with insurers/underwriters to secure competitive terms
and resolve technical queries.
Maintained trackers, MIS reports, and accurate policy records for
portfolio management.

Company industry:
Insurance & TPA
Job role:
Accounting and Auditing

Client Service Account Executive

December 2014 - August 2018

Links Insurance Brokers LLC

Dubai, United Arab Emirates

December 2014 - August 2018

Handled day-to-day client servicing, queries, and endorsements.
Supported renewals and new business quotations with insurers.
Maintained policy records, and ensured KYC/AML compliance.
Assisted with basic claims coordination and documentation.

Company industry:
Insurance & TPA
Job role:
Marketing and PR

Education

Mahatma Gandhi University

January 2012

January 2012

Master's degree, Marketing

United Arab Emirates

Mahatma Gandhi University

January 2010

January 2010

Bachelor's degree, Administration

United Arab Emirates

Skills

CUSTOMER SERVICE

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

EMPLOYEE PERFORMANCE MANAGEMENT

Intermediate

EMPLOYEE RELATIONS

Intermediate

FILE ORGANIZATION

Intermediate

INSURANCE POLICIES

Intermediate

MULTITASKING

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

PROBLEM SOLVING

Intermediate

SME FINANCE

Intermediate

Languages

Hindi

Beginner

English

Expert

Training and Certifications

Certifications
- Certificate of Financial Crime Compliance of Insurance