Adrina D'souza, Client Service Assoiciate

Adrina D'souza

Client Service Assoiciate

Links Insurance Brokers

Location
United Arab Emirates - Dubai
Education
Master's degree, HR and Marketing
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Client Service Assoiciate at Links Insurance Brokers
  • United Arab Emirates - Dubai
  • My current job since November 2014
CORPORATE CLIENT PRACTISE at MARSH EMIRATES INSURANCE BROKERS
  • United Arab Emirates - Dubai
  • My current job since April 2014

• Directs insurance negotiations, selects insurance brokers and carriers, and places insurance.
• Selects appropriate techniques and implements programs and policies to minimize loss, such as avoidance, loss prevention and reduction, retention, grouping of exposure units, and transfer.
• Appoints claims and self-insurance administrators, and allocates program costs.
• Assists with policy renewals, claims, issuance of certificates, experts. budget planning, and risk minimization programs.
• Manages insurance programs such as, surety, liability, property, group life, medical, pension, and workers' compensation.
• Handling Admin Works related to Motor Insurance
• Generating Quotes & Issuing Motor Policies to the Clients
• Follow up renewals and new queries

Marketing Coordinator at Gargash
  • United Arab Emirates - Dubai
  • April 2012 to August 2013

• Daily Visit report of marketing staff to be collected and submitted the same to Deputy General Manager- Marketing / Director Marketing
• Maintaining the customer data and follow up from time to time for appointment
• Follow up for renewal as suggested by Director - Marketing / DGM - Marketing.
• Prepare client visit schedule for management - take appointment and follow up on visits.
• Attending to customer complaints and requests.
• Maintaining files of minutes of the management meeting, marketing and OMC.
• Preparation of all quotation / placing slips correspondence, statements and reports pertaining to the marketing department.
• Preparing presentation material.
• All Support services to the marketing staff attending call for the marketing staff when they are not in the office.
• Ensuring strict adherence to system, procedure and guidelines given at all times.
• Maintaining not materialized files for next year’s follow up.
• Creating database for business materialized / not materialized on monthly basis and preparing report for management.
• Preparing marketing quotation Trails
• Maintain the appointments of directors - marketing / DGM - marketing.
• Send motor renewals notices of all sales staff to customers
• Assisting supervisors whenever necessary in the execution of any particular task

Insurance Underwriter at Juelmin Insurance Services
  • United Arab Emirates - Dubai
  • March 2007 to September 2011

In Charge of Non Motor Insurance as well as approval and checking policies, Processing of all Documents, Correspondences and sending / replying Mails to the Clients and Head Offices, Dealing Will all Clients/ Agents and Banks for LC Purpose, Handles all Documents for all Non Motor
 Coordinating with insurer requesting group medical, comparing with various other quotations and providing sales executives and clients.
 In charge of non-motor.
 Gathering and assessing background information
 Preparing Policy for Marine and Non Motor Insurance.
 Gathering information and various types of reports (e.g. medical records) from specialists
 Ensuring that premiums are competitive
 Keeping detailed records of policies underwritten and decisions made
 Checking and Preparation of Renewal Notices for all Insured.
 Dispatching Policies for all Non Motor Insurance
 Computes for Refund and Additional Premium of the Client if any
 Handle all incoming and outgoing mail
 Receive and send fax messages
 Typing all types of letters

Education

Master's degree, HR and Marketing
  • at UEIT
  • April 2012
Master's degree, Sales
  • at Universal Empire Institute of Technology , Dubai
  • April 2009

Specialties & Skills

Gathering
Insurance
Preparation
Sales Coordination
Minutes
Banking/ Insurance

Languages

English
Expert
Hindi
Intermediate