Ahmad Farroukh, HR and Quality Manager

Ahmad Farroukh

HR and Quality Manager

Elsa Chocolatier

Location
Lebanon
Education
Bachelor's degree, Hospitality Management
Experience
26 years, 0 Months

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Work Experience

Total years of experience :26 years, 0 Months

HR and Quality Manager at Elsa Chocolatier
  • Lebanon - Beirut
  • My current job since September 2016
Organizational Development Manager at Tahseen Khayat Group (Ongoing), Phoenicia Intercontinental, Limpex
  • Lebanon - Beirut
  • May 1998 to August 2016

1. Strategic Management
► Conduct RACI matrix analysis in all departments to verify that employees’ roles are properly segregated.
► Establishing long-range objectives and specifying the strategies and actions to achieve them. (develop policies, procedures, methods, or standard)
2. Financial Management
► Develop the proper policies for special projects in areas such as payroll, cost management programs, and employee awards.
3. People Management
► Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
► Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
4. Operations Management
► Conduct span of control analysis in all BUs to verify that managers are responsible for an adequate number of employees.
► Assist HR and OD management in conducting organizational assessments in the different BUs of Khayat Group to identify opportunities for improvement at both organizational and process levels.
► Assist the HR and OD management in conducting organization design exercises in the different BUs of Khayat Group.
► Prepare manuals of processes, policies and procedures for all BUs, departments and functions.
► Identify leading practices in the various industries of the group.
► Identify processes that need improvement through various analysis tools.
► Gather and organize information on problems or procedures.
► Increase the effectiveness and efficiency of Support Services through improvements to each function (HR, IT, Finance) as well as coordination and communication between functions.

Education

Bachelor's degree, Hospitality Management
  • at American University of Science and Technology
  • June 2005

Graduated with high distinction.

Specialties & Skills

Financial Management
Organizational Effectiveness
Science
Manuals
Influence and Persuasion
Problem Solving
People Management
Critical Thinking
Conflict Management
Microsoft Office

Languages

Arabic
Expert
English
Expert

Training and Certifications

Project Management (Training)
Training Institute:
Formatech
Date Attended:
September 2013
Duration:
48 hours