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Afkar Rafiq, RESTAURANT MANAGER

Afkar Rafiq

RESTAURANT MANAGER·Sharq Restaurant,

Saudi Arabia

Master's degree, Accounting And Business Sciences

Work experience

Total years of experience: 12 years, 2 months

RESTAURANT MANAGER

November 2019 - Present

Sharq Restaurant,

Riyadh, Saudi Arabia

November 2019 - Present

• Designed post-launch operational frameworks to stabilize service consistency and elevate
brand positioning in a competitive luxury market.
• Introduced advanced guest experience mapping that improved table-turn efficiency and
reduced service delays during peak dining periods.
• Built a performance-driven training academy for FOH leadership, accelerating supervisor
readiness, and internal promotions.
• Implemented quality-assurance audits that strengthened compliance with luxury brand
standards across all service touchpoints.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

restaurant manager

June 2018 - Present

Sharq restaurant

Al-Ahsa, Saudi Arabia

June 2018 - Present

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

June 2017 - Present

Sharq restaurant

Al-Ahsa, Saudi Arabia

June 2017 - Present

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

RESTAURANT MANAGER

June 2017 - October 2019

FIT HOUSE,

Al-Ahsa, Saudi Arabia

June 2017 - October 2019

• Engineered opening-phase staffing models and labor structures to support volatile demand
during launch and peak dining cycles.
• Created core SOP manuals covering service sequencing, inventory governance,
emergency response, and guest-escalation protocols.
• Led cross-functional collaboration with culinary, logistics, and project teams to align
restaurant readiness.

Company industry:
Sports & Outdoor Activities
Job role:
Management

ASSISTANT RESTAURANT MANAGER

January 2014 - January 2016

SHANGRILLA RESTAURANT,

Srinagar, India

January 2014 - January 2016

• Supported end-to-end restaurant operations within a five-star hospitality environment.
• Acted as escalation point for guest-service issues while maintaining brand-aligned
hospitality delivery.
• Assisted in team scheduling, service planning, and quality-assurance checks.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

RESTAURANT SUPERVISOR

January 2012 - January 2013

AMIGOS.

Srinagar, India

January 2012 - January 2013

• Supervised restaurant floor operations to maintain high-quality service standards.
• Guided staff performance and shift coordination to support operational efficiency.
• Assisted in resolving guest concerns to ensure positive dining experiences.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

Mcom

December 2016

December 2016

Master's degree, Accounting And Business Sciences

India

Kashmir University

June 2014

June 2014

High school or equivalent, Business Administration And Commerce

India

University Of Kashmir

December 2012

December 2012

Bachelor's degree, Business Administration And Commerce

India

Skills

staff training
Expert
staff training
Expert
planning
Expert
planning
Expert
operation
Expert
operation
Expert
order
Expert
order
Expert
restaurants
Expert
restaurants
Expert
restaurants management
Expert
restaurants management
Expert
problem solving
Expert
problem solving
Expert
accounting
Expert
accounting
Expert
Leadership
Expert
Leadership
Expert
Hospitality
Expert
Hospitality
Expert
Training
Expert
Training
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Catering
Expert
Catering
Expert
Administration
Intermediate
Administration
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Sales
Expert
Sales
Expert
COST CONTROL
Intermediate
COST CONTROL
Intermediate
ASSET TRACKING
Intermediate
ASSET TRACKING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FASHION RETAIL
Intermediate
FASHION RETAIL
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
PROCESS OPTIMIZATION
Intermediate
PROCESS OPTIMIZATION
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
STANDARD OPERATING PROCEDURE
Intermediate
STANDARD OPERATING PROCEDURE
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

English

Expert

Arabic

Intermediate

Urdu

Expert

Hobbies and interests

Learning