Afnan Fouad, Senior Organizational Development Specialist

Afnan Fouad

Senior Organizational Development Specialist

Chestnut

Location
Egypt
Education
Bachelor's degree, English Commerce
Experience
14 years, 6 Months

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Work Experience

Total years of experience :14 years, 6 Months

Senior Organizational Development Specialist at Chestnut
  • My current job since May 2014

• Assess training needs through the TNA meetings, interviews with employees, or surveys.
• Follow up on the implementation of the annual training plan (in/out house) within the annual training budget set for each year.
• Negotiate contracts with Training Providers including desired training outcomes, fees or expenses.
• Evaluate instructor performance and Service Providers and determine which one to deal with.
• Assist with maintaining testing evaluation procedures to be used at completion of training.
• Establish and develop the Performance Management functions, new policies, and procedures to enhance the department's work flow.
• Develop, direct, and manage the implementation and effectiveness of the Performance Management Process to ensure its succession.
• Submit analysis reports about the Performance Appraisal process to illustrate its gaps and employees’ action plans.
• Plan, develop, update, and follow up the implementation of the Probation Period Evaluation Process.
• Develop and maintain proper filing systems for employees’ performance appraisal files.
• Plan, implement, and follow up the Employees Satisfaction Survey and suggest recommendations for improvement to maintain a high level of satisfaction in the organization.
• Develop and deliver training to the Upper and Middle Line Managers on performance management process to increase their awareness of the appraisal phases and dealing with inadequate performers.

Training Team Leader at HindawiPublishing Corporation
  • Egypt - Cairo
  • April 2013 to May 2014

Assess training needs through the TNA meetings, interviews with employees, or
surveys.
Determine the learning objectives/outcomes for each training course.
Determine the targeted behavior(s) that need to be changed after attending each
training course.
Follow up on the implementation of the annual training plan (in/out house) within
the annual training budget set for each year.
Negotiate contracts with Training Providers including desired training outcomes,
fees or expenses.
Evaluate instructor performance and Service Providers and determine which one
to deal with.
Assist with maintaining testing evaluation procedures to be used at completion of
training.
Monitor progress of trainees (knowledge, skills and behavior).
Prepare periodical reports about training activities.
Attend meetings and seminars to obtain information for use in training programs,
or to inform management of training program status.
Search for a variety of information (e.g. courses’ outlines, materials, training
consultants/providers, etc.) for the purpose of developing new programs that meet
staff training needs.
Ensure the training documents, HR documents, and records are current with the
ISO standards.
Update and implement the HR Orientation session material.
Participate in delivering and evaluating the orientation sessions conducted to our
new employees.
Prepare and update the content of the Technical Training on regular basis.
Coordinate, and follow up on the implementation, evaluation of the OJT to ensure
that all new hires got the knowledge/skills to properly start their jobs.
Participate in developing IDP (Individual Development plans) to the first line
managers to ensure their competency.

Training Specialist at HindawiPublishing Corporation
  • Egypt - Cairo
  • March 2012 to April 2013

Coordinating & implementing the annual training plan according to both
departments’ training needs and individual needs within the annual training
budget set for each year (in house - outhouse).
Attending meetings and seminars to obtain information for use in training
programs, or to inform management of training program status.
Searching for a variety of information (e.g. courses’ outlines, materials, training
providers, etc.) for the purpose of developing new programs that meet staff
training needs.
Prepare budget reports to justify expenditures.
Updating training documents, HR documents, and records to keep current with
the ISO standards.
Assisting in maintaining testing evaluation procedures to be used at completion of
training.
Evaluating the training programs and collecting the attendees’ feedback.
Evaluating instructors and Service Providers and determine which one to deal
with.
Preparing periodical reports about training activities and suggested training plans
with the Senior HR Specialist.
Contacting the IMC to finalize all the paper work to implement the training plan,
and finalize the payment procedures.
Assisting in conducting the semi-annual Performance Appraisal (Staff level &
Managerial level) and attending some of the PA meetings as an Observer.
Participating in conducting the Employee Engagement and Satisfaction Survey.
Coordinating with the team members in issuing the monthly Flyer as a tool for
internal communication.
Evaluating and participating in the delivery of the company orientation and core
competencies sessions conducted to our new employees.
Providing overall assistance and research support to HR members.

HR Coordinator at Hindawi Publishing Corporation
  • Egypt - Cairo
  • January 2011 to February 2012

Coordinating training needs with assigned departments.
Attending meetings and seminars to obtain information for use in training
programs, or to inform management of training programs status.
Organizing and coordinating a wide range of training activities (in house -
outhouse).
Searching for a variety of information (e.g. courses, materials, training
consultants, etc.) for the purpose of developing new programs that meet staff
training needs.
Coordinating in-house courses as appropriate. Revise materials as necessary, in
order to adapt to changes that occur.
Updating training documents, HR documents, and records to keep current with
the ISO standards.
Assisting with maintaining test evaluation procedures to be used at completion of
training.
Preparing periodical reports about training activities and suggested training plans
with the Senior HR Specialist.
Assisting in conducting the semi-annual Performance Appraisal (Staff Level &
Managerial Level) and attending some of the PA meetings as an Observer.
Coordinating with the team members in issuing the monthly flyer as a tool for
internal communication.
Participating in the orientation sessions conducted to our new employees.

HR Receptionist at Hindawi Publishing Corporation
  • Egypt - Cairo
  • July 2010 to February 2011

Call applicants to set interview appointments.
Organize the testing and interviewing process of applicants.
Follow up employees’ attendance.
Organize the testing and interviewing process of applicants for CEO and Vice
President.
Copy and distribute correspondence, memoranda, reports and other related
materials.
Assist with maintaining file system of departmental records.
Perform other related duties incidental to the work described herein.
Greets visitors, ascertains nature of business, assists and or directs visitors to
appropriate person.
Provide a soft skills training for the newly hired employees.
Make the orientation program for the newly hired employees.

Customer Support at Viewpoint
  • Egypt - Cairo
  • August 2009 to December 2009

Receiving calls from customers.
Telemarketing for the services the company provides (courses and certificates).
Attending interviews with the HR manager.
Evaluating the applicants.

HR Intern at Arma
  • Egypt - Cairo
  • June 2008 to August 2008

Screening CVs.
Attending interviews with the HR specialist.
Organize the appointments of the interviews for the applicants.
Making surveys analysis.
Preparing for the performance appraisal process.
Attending job fairs.

Education

Bachelor's degree, English Commerce
  • at Ain Shmas University
  • June 2009

,

Specialties & Skills

Time Management
Presentation Skills
New Hire Orientation
Performance Management
Training
BUDGETING
CONTRACT MANAGEMENT
GESTIÓN
GESTIÓN DE ARCHIVOS
HUMAN RESOURCES
INSTRUCCIÓN
MEETING FACILITATION
PERFORMANCE ANALYSIS

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Presentation Power Skills (Training)
Training Institute:
Taraqqi
ISO 9001 Internal Auditor Course (Training)
Training Institute:
TÜV Rheinland
Effectively Developing Others (Training)
Training Institute:
IMI
Communication Skills (Training)
Training Institute:
Taraqqi
Dealing with Difficult People (Training)
Training Institute:
Inhouse
Performance Appraisal and Management (Training)
Training Institute:
IMI
Leadership Skills (Training)
Training Institute:
MBA Egypt
TOT (Training)
Training Institute:
MBA Egypt
Project Planning (Training)
Training Institute:
MBA Egypt
Effective Business Writing (Training)
Training Institute:
Logic
Labor and Social Insurance Law (Training)
Training Institute:
Private
HR Certificate (Certificate)
Emotional Intelligence (Training)
Training Institute:
Knowledge
Stress and Time Management (Training)
Training Institute:
Logic