Account Management Specialist
Panasonic Avionics Corporation
Total years of experience :17 years, 5 Months
• Reported to the Regional Sales Director and collaborated with Account Managers for the Middle East, African & South Asian airline fraternity.
• Liaised with domestic and international offices to align marketing materials and business proposals to convey the brand message.
• Demonstrated strong organizational and project management skills in a fast-paced environment.
• Responsible for training new sales managers on corporate sales marketing operations procedures and processes.
• Supported in creation efforts of multi million dollar sales and marketing tenders and proposals for a range of seat back inflight entertainment, Global Satellite Communication, Digital Sales & Service (DSS) & Panasonic Technical Service products for Wide Body & Narrow Body Aircrafts.
• Drove proposal efforts and priorities throughout the company to meet committed lead times, while continuously working on improving lean processes.
• Worked on assignments that are complex in nature where considerable judgement is required in resolving problems and marketing recommendations.
• Managed complete business forecasting of sales pipeline in Salesforce.
• Supported Panasonic presence at MRO exhibition, Dubai Airshow, IATA symposium.
• Well versed with Direct & stock n Sales Operations, OPSI Demand Planning, product comparisons, Inventory and warranty management.
• Prepared weekly / monthly / quarterly report summaries for assigned sub regions for orders, sales, profit, contracts, sales collections, PGA’s, backlogs and inventory obsolescence issues.
• Noted minutes for executive meetings in clear, concise and articulate manner.
• Ensured proper utilization and maintenance of the sales and customer relationship management tools and business intelligence reports.
Recognized for team effort to formulate the OPSI (Order, Purchase, Sales & Inventory system) in FY2003-2004 and optimization in FY 2005 at Panasonic bringing about 60% reduction in inventory levels.
Awarded “Best Project Implementation - FY 2009” for setting up the Panasonic B2B Portal and SAP.
Certificate of Recognition received for outstanding contribution in sales, administrative tasks and exhibiting excellent teamwork and a consistent positive attitude at Panasonic in 2012.
Certificate of Recognition received for formulating Country Wise Monthly Flash Reports for Corporate Management and streamlining SOX Audit documents in 2013 enabling an A rating.
Successfully achieved KPI’s set by Company Management
• Travelled to meet with prospective clients, system integrators, distributors, responsible for the development of market segments, demand generation campaigns and soliciting new customer relationships, while maintaining existing relationships with current accounts.
• In charge of all marketing activities for the company at various international events; NAB (Las Vegas), IBC (Amsterdam), InterBee (Japan), KOBA (Korea), CABSAT (Dubai), Broadcast Asia (Singapore).
• Social Media, Print advertising and press releases.
• Spearheaded the certification & testing process for ROHS, CCC certification, CB certification for new product. Led creative design for digital and print assets as well as internal and external communications including website, social media.
• Coordinated with travel department on Business Lead travel arrangements inclusive of air ticket, hotel accommodation, visa arrangements, claims.
• Prepared Technical & Financial tenders for oil & gas companies right from evaluation of tender to final documentation.
• General company administrative support involving executive level correspondence, personnel tracking, LTAI Statistics, Lessons Learned reports, Safety Meeting Reports, Procedure Manual updates, HSE QA documentation updates, Performance Guarantees, Bank Guarantees, Legal Status.