ahmad alshami, Jordan Training Officer Assistant

ahmad alshami

Jordan Training Officer Assistant

Freelance

Location
Jordan - Amman
Education
Bachelor's degree, Business Adminstration
Experience
18 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :18 years, 10 Months

Jordan Training Officer Assistant at Freelance
  • Jordan - Amman
  • My current job since May 2016

Coordinate between United States Security Coordinator Office ( USSC ), Public Security Directorate ( Jordan Police ) and Palestinian Security Forces - Training Project.

Interpreter & Training Assistant at Freelance
  • Jordan - Amman
  • November 2014 to May 2016

Interpreter between Mobile Training Team ( DynCorp) & Public Security Directorate ( Jordan Police Instructor ) Palestinian security forces training project.
Training Assistant with Mobile Training Team.

Freelancer at Private
  • Jordan - Amman
  • December 2011 to November 2014

Coordinator between Jordan - Libya, Egypt, and Iraq. Main Project is managing training project for government employees and Military members from Libya in engineering field in addition of being a liaison for the project in Amman. Further to, Dealer between Jordan - Egypt and Iraq in Oil and Gas Sector, and food supplies sector.

Senior Customer and Sales Officer ( Assistant Branch Manager ) at Bank of Jordan
  • Jordan - Amman
  • December 2009 to November 2011

1- Manage Customer and sales employees in the main branch.
2- lead sales team to meet bank goals.
3- Implementing marketing strategy.
4- Implementing the quality of service standards.
5-Monitoring the level of quality of service.
6- Monitoring the implementation the operation process in the branch.
7- Manage the team of cash area in the main branch.

Junior Relationship Manager at Standard Chartered Bank.
  • Jordan - Amman
  • May 2008 to December 2009

1- Manage customers insurance portfolio.
2- Manage product campaigns with sales teams ( Accounts, Insurance).
3- Support the team of current and saving accounts department.

Senior Customer Service Officer. at Arab Bank PLC.
  • Jordan - Amman
  • June 2004 to March 2007

1- Managing cash transactions.
2- Leading customer service officers (6) .
3- Implementing marketing strategy.
4- Monitoring the level of quality of service.
5- Implementing the quality of service standards.

Education

Bachelor's degree, Business Adminstration
  • at Yarmouk University
  • January 2004

Business Adminstration minor Accounting

Specialties & Skills

Customer Orientation
Leadership
Communication Skills
Teamwork
Developments
Microsoft Office.
time management
leadership skills
communication skills
reporting
team work
human relations

Languages

Arabic
Expert
English
Expert

Hobbies

  • Sport & Reading