Senior Account Manager
Training Company
Total years of experience :15 years, 4 Months
The day-to-day management of clients’ marketing and
Training needs
Pro-active leadership that encourages teams to perform
to the best of their ability.
Regular communication and liaison with clients at a senior
level
The organization of client feedback
Generating accurate reports and status notifications
Pitching fresh and innovative solutions to clients based on
their TNAs.
Completing projects to a specific schedule and within an
agreed budget
Using acquired knowledge and skills to push clients, the
team and the Company in the most productive direction
Manage the operation of the project ( contaction
designers, print house - media agencies - Hotels )
Marketing and Business Consultant for potential Client
interested in obtaining Franchises
Consultation tasks includes marketing research, filtration
process for potential Franchisers, arranging the needed
communication with Franchisers and franchisee, Travel
with clients to what fits their business requirments to close
prospective deals.
Account Manager, Dec 2013 -2015
Rubix Labs Creative Agency, Jeddah
Key Responsibilities includes:
Operate as the lead point of contact for any and all
matters related to existing customers
Build and maintain strong, long-lasting customer
relationships
Develop a trusted advisor relationship with key accounts,
customer stakeholders and Operation Agencies
Ensure the timely and successful delivery of our solutions
according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly
initiatives to internal and external stakeholders
Forecast and track key account metrics
Identify and grow opportunities within territory and
collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations as
needed
Account Manager, Oct 2012-2013
Logic
team members with a combination of skills
required to accomplish goal
Develop a strategy by which team members can use to
reach the project goal
Assign tasks to team members including those that
he/she will manage
Determine completion timeline and monitor progress to
ensure project is on track
Communicate progress to upper level
managementDeliver Training For KDR staff members
Manage and orient Nokia Country Trainers for new
Products
Arrange and organize Product Launch in KSA
Continuous meeting with Key Distributors for sales pitch
Monthly Reports alignment to be shared with Finland
Nokia Main HQ.
Market visits and mystery shopping for quality assurance.
Selecting and training promoters for regular promotional
activities
Constant observation to variable changes in the market
from the consumer’s point of view through reports.
Constant Market Research for consumer needs and
expectations
Applying studies on variable segments in the market to
insure a constant method of communications across the
market segments
Identifies business opportunities by identifying prospects
and evaluating their position in the industry; researching
and analysing sales options.
Sells products by establishing contact and developing
relationships with prospects; recommending solutions.
Maintains relationships with clients by providing support,
information, and guidance; researching and
recommending new opportunities; recommending profit
and service improvements.
Identifies product improvements or new products by
remaining current on industry trends, market activities,
and competitors.
Prepares reports by collecting, analysing, and
summarizing information.
Maintains quality service by establishing and enforcing
organization standards.
Maintains professional and technical knowledge by
attending educational workshops; reviewing professional
publications; establishing personal networks;
benchmarking state-of-the-art practices; participating in
professional societies.
Contributes to team effort by accomplishing related
results as needed.