customer service consultant
Zain
Total years of experience :14 years, 11 Months
Responsible for creating a sales environment that enhances the buying experience. Also in charge of driving the full sales lifecycle, from initial contact to demonstrations and sale.
present working as a Offline helpdesk Representative in
below were some other responsibilities,
•Sell product and place customer orders in computer system.
•Provide customers with product and service information.
•Up sell products and services.
•Transfer customer calls to appropriate staff.
•Identify, research, and resolve customer issues using the computer system.
•Complete call logs and reports.
Worked in Zain Telecom as a Customer service representative, responsibilities were to answer the calls of the customers, provide them with latest products of the company and service information, also to solve their problems regarding the services which the company offers,
Karakuram International University : Gilgit Pakistan )