System and network Engineer
Federal Customs Authority
Total years of experience :16 years, 4 Months
-Maintaining IT Infrastructure environment by identifying network and systems requirements, monitoring performance and performing required upgrades
-Acting as Information Security Officer and effectively leading the IT security team, ensuring all security policies are implemented
-Developing Information security policies and procedures as per international standards
-Responsible for providing Network Specifications, Access Control and Security Requirements
-Supervising Virtual Environment and Administering Hyper-v Virtual Machines
-Administering servers including Active Directory, Exchange servers, DHCP and DNS
-Managing IBM and HP servers
-Accountable for managing Cisco routers, Switches, Cisco Call Manager and IP Phones
-Ensuring network security by monitoring, controlling and evaluating network access and administering NAC system
-Managing Palo Alto, StoneSoft, Juniper, Barracuda and Fortinet firewalls
-Managing F5 Load Balancer and F5 Web Application Firewall.
-Configuring Websense Triton Web gateway to meet the internet access policy
-Managing Websense Email security Gateway and configuring roles to prevent unwanted emails
-Managing Antivirus server and endpoint security and maintain a malware free environment
-Responsible for managing Storage Area Network (SAN)
-Timely monitoring of the network & servers performances to ensure optimum performance, resolve incidents and identify needs for enhancements and upgrades
-Handling Symantec and Veeam Backup software and schedules, and performing periodic restoration testing
-Leading teams for system and network related projects, assigning tasks to team members & ensuring proper execution of the tasks
-Managing Print Management software and generating reports required by management
-Develop RFPs as per business requirements and evaluate proposals and vendors.
-Liaising with vendors for procuring hardware or replacing faulty ones & evaluate their services
-Enhance IT Operation, Solve system issues and achieve better efficiency
-Tracking IT peripherals inventory, specifications, warranty period, software licenses and maintaining the required documentations
- Maintaining the continuous availability of the ICT infrastructure.
- Evaluate, test, recommend and install new ICT hardware and software ensuring that software inventories are maintained and that all software is properly licensed.
- Administering and Maintaining the Wired and Wireless Network .
- Configuring and Maintaining the Servers and Networking devices.
- Providing Technical Support for employees.
- Troubleshooting Internet tasks.
- Managing Active Directory, DNS and DHCP servers.
- Setting up and troubleshooting of Citrix, Outlook and ISA clients.
- Prepare adequate documentation for the operation, administration and maintenance of the network.
- Provide supplies and stocks of lCT hardware and consumables and with maintaining all necessary records.