ahmad Karmi

• Implement the online community moderation strategy in the countries assigned to, coordinating with head of content to ensure it effectiveness, and providing superior quality.
• Review and moderate all user-generated content and user profiles.
• Manage the banned user process, track and remove previously banned users.
• Work closely with customer support team on handling users' feedback, complaints and their Ads.
• Maintain the moderation guidelines and ensure they are up to date.
• Produce reports on relevant moderation statistics, issues and outcomes.
• Monitor all industry and company information and news to anticipate potential issues.
• Perform other tasks as and when requested by the management.

1- Ensure that MarkaVIP offers are being uploaded online on timely manner, Follow up with concerned parties to ensure that offers are being launched on timely manner and free of mistakes.

2- Check and review offer names in both languages (English &
Arabic), in addition to offers dates, to ensure that offers are being launched as per the planned schedule.

3- Receive, arrange, and sort events on the website to ensure that online events are matching MarkaVIP newsletter.

4- Sharing the upcoming events with the marketing department.

5- Gilt website Representative for MarkaVIP

Collect and receive the offers, price the items, prepare the offer, send it to the team to work on it and upload it

6- Respond to customers’ concerns and inquiries through the concerned department.

7- Send a daily reports and follow up on the team's work

Translating medical, economical, commercial texts and books.
Translating 3D games into Arabic
Translating documents from Us Aid

ensure to have a good customer's experience by answering their questions, concerns and orders for "Shukran Program", it is a gift card given to the customer to use it while they are shopping in one of the shop that are in this program; using this card will let them gain point to get gifts.