Business Development Manager
Osimah Digital - Webtown Group
Total years of experience :7 years, 4 Months
• Proficient in Sales Life Cycle and lead identification, cultivation, and pursuit, driving
increased business opportunities and revenue growth.
• Conducted effective discussions, both in-person and online, covering services such
as Liferay DXP, web development, UI/UX, internal and external portals, addressing
client needs comprehensively.
• Established robust relationships with global partners like Webtown & Crafton,
managing proposals and facilitating seamless communication between partners
and clients.
• Stayed abreast of industry developments, including changes in Liferay products
and the competitive landscape, to inform strategic decision-making and maintain
competitiveness.
• Utilized Sales Navigator for lead identification, research, and engagement within
specified industries, verticals, or regions, ensuring accurate tracking and follow-up
of leads.
• Attended conferences and exhibitions to actively network, establish new leads, and
foster connections, integrating insights gained for enhanced prospect engagement
and conversion in the sales strategy.
• Successfully expanded a dynamic pipeline of prospects, consistently meeting both
short and long-term revenue targets.
• Pioneered the discovery and development of new markets, resulting in enhanced
sales performance and market penetration.
• Implemented rigorous documentation practices, ensuring comprehensive
recording of all new business development activities, contact lists, proposals, and
actions within the system.
• Orchestrated impactful social media and marketing campaigns leveraging
platforms like FB Meta, fostering engagement, and promptly addressing customer
inquiries, thereby enhancing brand reputation and customer satisfaction
• Deliver first-level support to customers, in line with Souq.com
brand values and defined SLAs, in order to successfully resolve customer issues/
complaints.
• Provide comprehensive and knowledgeable information and
service to customers regarding retail and marketplace products and services in
order to maintain positive customer satisfaction levels.
• Worked well independently and on a team to solve problems.
• Served as a friendly, hardworking, and punctual employee.
• Provided superior customer service to clients by addressing all questions and
concerns.
• Communicated effectively using a variety of communication platforms.
• Maintained meticulous worklogs and notified supervisors of progress and
setbacks.
• Meeting Sales Goals, Rules & Policies Selling to Customer Needs.
• Closes sales by building rapport with potential accounts.
• Expands sales in existing accounts.
• Contributes information to market strategy by monitoring
competitive products and reactions from accounts.
• Accomplishes marketing and organization mission by completing related results
as needed.
• Utilized excellent transcription skills to record meeting details and initiatives.
• Brought forth excellent time management and multitasking skills.
• Used effective listening skills to document phone call details.
• Functioned with a healthy competitive spirit and a drive to achieve results.
• Worked to support the company mission and adhered to company protocol at
all times.
• Worked to represent the company in a positive and enthusiastic manner.
• Utilized multilingual speaking abilities.
• Maintained strong supplier relationships with Oxblue, Samsung Techwin,
Hikvision, Axis, Bosch, and Pelco, ensuring efficient procurement and supply chain
management.
• Managed pre-sales team to improve proposal quality and alignment with client
needs.
• Conducted market research and competitor analysis for strategic decision-making.
Expanded sales network through customer relationship cultivation.
• Handling existing major accounts in public and privates sectors.
• Develop and expand Marriott new market share and strengthen our relationship
with our clients.
• Develop and maintain relationships with key clients in order to
enhance business.
• Respond quickly to client requests in a friendly effective manner.
• Understanding customer requirements and providing suitable
options to meet their needs.
• Led with excellent management and entrepreneurial skills.
Computer Information System - Jordan ( June) * Jordan University of Science & Technology - Irbid - jordan 2008