IT Manager
Arab Wings
Total years of experience :16 years, 8 Months
- Running regular checks on network and data security
- Identifying and acting on opportunities to improve and update software and systems
- Developing and implementing IT policy and best practice guides for the organisation
- Designing training programs and workshops for staff
- Conducting regular system audits
- Running and sharing regular operation system reports with senior staff
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
- Managing and reporting on allocation of IT budget
- Providing direction for IT team members
Identifying opportunities for team training and skills advancement
Tasks handling: Install, administer and support Windows Server 2003, 2008 Network Infrastructure that is based on Dell and Hp/Compaq Servers. Provide overall technical support assistance to the entire LAN and computer labs. Configure network services and maintain software packages. Configure network devices such as routers, fierwalls, switches, and hubs of zywall, D-link. Administer LAN activities such as creating user IDs, maintaining the critical back-up records, providing support for applications and printers, applying group policies to restrict the range of control for standard users, and maintaining DHCP and DNS records.
- Problem solving skills, able to see through problems and suggest/offer positive solutions while maintaining a friendly attitude.
- Manage data security and disaster recovery systems and procedures.
- Professional Consultant in MS Outlook
- Provide on-call consulting advice and technical support to various users regarding specific operational and applications issues.
- Assist in managing multiple linked databases to include security, data safety and integrity.
- Assist in implementing, planning system security policy, to include firewalls, host and client access, file permissions, and user accounts.
- Assist in installing and debugging new and/or upgraded software on server and client platforms, ensure compliance with current site licenses; designs, programs, and manages websites and associated pages.
- Provide on-call consulting advice and technical support to various users regarding specific operational and applications issues.
- Assist in managing multiple linked databases to include security, data safety and integrity.
- Assist in implementing, planning system security policy, to include firewalls, host and client access, file permissions, and user accounts.
