Supply Chain Manager
Multifood
مجموع سنوات الخبرة :19 years, 9 أشهر
• Plan demand for all SKUs, accommodating them to budgets and existing constraints (safety stock, re-order point, leadtime)
• Demand planning for the brands to avoid out of stocks of any SKU(s)
• Review the draft documents before suppliers, send the hard copies (send Form No.4 request to the bank & follow up with the bank for all advanced payments).
• Let the suppliers upload the documents on CargoX and approve documents on NAFEZA ACI platform until opening of 46 with the customs
• Follow up extensively with customs, brokers until the final release of shipment(s) at the warehouses
• Lead the RFP / RFQ process with suppliers and create Purchase Requests and Orders.
• Receive the proforma invoice, purchase order to issue ACID No.
• Communicate with shipping lines to book container(s) to obtain the best quotation and minimum lead time.
• Register any new brand at GOIEC
• Ensure that all data & information is updated promptly in ERP system and spreadsheets.
• Estimate costs of each shipment (incl. demurrage, storage and customs’ charges).
• Keep track of latest progresses in costing, sales, marketing as well as changes in taxes, commercial, import and export laws.
• Manage supplier relationship on the operational level in terms of monitoring, controlling, taking needed disciplinary actions and presenting the progress
• Set SMARTX2 high quality objectives for logistics/supply chain department. Cascaded, implemented relevant operational KPIs (scorecard, dashboard) & challenged targets.
• Improved the productivity of the operations, asset utilization.
• Conducted SWOT analysis for the business
• Oversaw the logistics, warehouse, inventory control, material handling, customer service, transportation Operations.
• Owned the warehouse operations planning (Labeling, receiving, Put away, Inventory Counting, Packaging, Shipping, receiving, storage, handling etc.)
• Developed warehouse, transportation & logistics operations Standard Operating Procedures (SOPs), trained the team accordingly.
• Managed all shifts to meet the operational requirements
• Owned & supervised all the operational related records and that transactions are performed in a timely, accurate manner
• Guided, Coached logistics operational DDS (Daily Directional Settings) & followed up on the tasks in CAPA
• Prepared work schedules, ensured warehousing, Transportation, distribution, Logistics workers/drivers, workers follow safety, QA standards, rules and implemented 7S in all operational processes.
• Hired, trained and evaluated employees.
•Monitor, track proper storage, distribution of products to meet on time delivery while retaining minimum inventory levels to maximize service level
•Govern all logistics, warehousing, supply chain
•Maintain sales vans/fleet service level of 97% augmented outbound productivity by 28% ($ 178, 000 savings).
•Enhance customer service to support sustainable growth through ameliorating sales trucks/fleet loading, shipping time by 34% & transport turnaround time in Distribution centers/warehouses by 30%operations towards a high performing culture.
•Maintain inventory and storage area
•Measure employee performance, assign workload, coach employees
•Maintain items record
•Amend work procedures according to improvements identified
•Ensure customer satisfaction through excellence in receiving, dispatching (shipment accuracy)
•Measure the effectiveness of logistics, warehousing activities
•Prepare the required documents for inbound, outbound operations, ISO certifications, audits, periodic inventory
•Develop, manage ’ budget, purchasing materials, on time delivery/shipping ($1 Mio, 90% budget adherence).
•Plan, provide resources to keep operational installations a state of art in order to have safe, efficient and reliable operation.
•Conduct regular business review with sales team to analyze KPIs, share progress on initiatives, identify issues, agree on preventive and corrective actions.
• Follow up invoices & ensure timely payment of third party service providers.
•Collaborate with procurement department, obtain best price offers from suppliers.
•Foster long term partnership with customers/suppliers, understanding their business needs and priorities to sustain the service level.
Key Accomplishments:
•Was in charge of a Green Belt project w/sales) which lead to substantial savings & cost avoidance ($100, 000).
•Conduct a workload analysis, employee utilization/allocation and review of job success profiles in all distribution centers/ warehouses in a record time (26% savings in Head Count).
•Coach, energize, assess, collaborate with different teams to deliver the following results :
•Reduction of electricity consumption in all Ice Cream warehouses ($110, 000).
•Improvement of fuel consumption rate & achieving maximum efficiency in sales trucks tires’ consumption (savings of $37000).
•Increase of 5% in capacity utilization of primary transport & cold store to improve ROIC ($ 54, 000).
•Make sure that recommended changes/improvements initiatives/projects are implemented into the process and sustainable over time & verify that project results are quantified and documented.
•Build a learning organization across distribution centers/warehouses to enhance leadership, functional capabilities & operational efficiency (1800 initiatives, 150 success stories: drive forward savings & cost avoidance of $ 0.5 Mio w/o adverse impact on customer service).
•Ensure the development, continual improvement, execution of systems and key processes for operating
•Facilitate meetings to establish a plan.
•Drive operational discipline in execution of plans from sales.
•Analyze the logistics budget, played a pivotal role in logistics department internal audits
•Implement continuous improvement/excellence in the logistics division (DCs/warehouses all over Egypt) which helped in boosting business results (75% improvement in KPIs).
•Direct & plan different projects which included re-engineering of distribution network to upgrade operations & meet business development strategies.
•Create direction in the development & implementation of business strategic Operational Excellence plan, incl. health, environment, safety, reliability, efficiency & quality.
•Ensure compliance with procedures
•Set warehousing, distribution operations objectives
•Optimize space utilization
•Control inventory (stock taking, reconciliation) accuracy
•Reduce cost, improved productivity in the distribution center/warehouse
•Achieve sales targets (rented two flats and sold two properties: Manial, Maadi ).
•Participate in key performance indicator review to establish areas for (advertisement improvement) according to customer’s feedback.
•Acquire customers, negotiate deals with customers & close the deal with the client.
•Design a strategic sales plan that expands company’s customer base and ensure its strong presence.
•Compile and analyze sales figures.
•Producing innovative ideas and sales strategies to meet objectives.
•Conduct telephone interviews with clients to determine the kind of properties they are seeking.
•Sustained optimal service levels along with streamlining frozen warehousing/supply chain/logistics operations in extreme conditions (-25 C).
•Verified & checked effective flow of information (SAP reports) associated with movements, physical stock (inventory control: 99.8% Cycle count accuracy).
•Optimized, controlled cost of distribution to work within budgetary constraints (VDC, FDC: 12.5% budget saving, cost allocation) by analyzing, streamlining /supply chain/logistics operations operations procedures to attain business bottom line KPIs.
•Supervised different functions which include Supply chain, logistics, warehouse, inventory management, transportation, delivery activities (sales vans/fleet delivery& primary transport receiving plans), inbound/outbound management, customer service while ensuring that direct operating, capital expenditure (CAPEX), head count budget, (20% cost reduction in HC) and transportation expenses are within business plan targets (dynamic forecast).
•Communicated effectively to construct a robust relationship .an alliance with customers/sales.
•Implemented, coordinated all projects within the regional distribution center/warehouse/supply chain and the ice cream business (HSE, CARE, Nestle Quality Management System: NQMS, OHSAS 18001, ISO 14001 & cold chain SAT) to ensure sustainability, consistency in compliance/adherence to both legislative requirements, the company’s vision & policies.
•Led & coached cold storage, distribution, transportation, customer service, supply chain/logistics operations teams towards a high performing culture.
•Managed, oversaw physical & technical logistics/supply chain operations, people and equipment (MH, trade assets, trucks & other fixed assets) in the facility (including 3rd party).
•Kept an eye on logistics’/supply chain performance through conducting regular performance (PE) and KPI reviews with root cause analysis and identifying action plans to meet objectives.
•Instituted supply chain/ warehousing/ inventory management best practices and chalked out standard operational procedure.
•Follow up annual vehicle maintenance plan for licenses renewals & monitor performance.
•Tracked, audited all incoming, outgoing pallets/cases, adjusting product location to maximize storage capacity, in addition to managing organization of the facility/warehouse/distribution center to decrease bottlenecks and product damage.
Key Accomplishments:
•Attained first rank among distribution centers/ warehouses/supply chain/logistics operations in labor productivity (27% increase in OBD, 10% increase of prod.) & lowest in cost/NPS (2.1%).
•Elaborated & automated relevant Key performance indicators (dashboard) to achieve operational excellence within processes & trained staff on its appropriate usage while deploying continuous improvement mindset.
•Developed, designed a blueprint for capacity planning, operations planning & forecasting workload fluctuations to maximize service level and optimize cost (2% decrease in overtime).
•Kept continuous improvement (Kaizen) on track by working closely across streams & conducting a periodic evaluation of the warehousing capability .establishing a development agenda.
•Maximize warehouse (10% increase in capacity utilization) & transport utilization (sales vehicles capacity utilization/operational capacity increased by 21%) to ensure product availability while ensuring compliance.
• Took a major role in the design and setup of the AYB English beginner and elementary curriculum (educational project).
• Managed the challenge of teaching different levels & abilities among students. Tailored classroom activities to maintain the interest of students without intimidating less skilled English speakers.
• Prepared lessons carefully in order to break down sometimes complicated concepts to simple examples that young students could grasp.
• Designed developmentally appropriate, enriching, innovative and hands-on activities and lessons to meet social and emotional needs of students.
• Combined strong passion for and inspiration to create fun and challenging learning environment.
• Communicated and collaborated with all levels of staff to ensure optimum learning environment for students.
• Supervised and approved all product and engineering drawings (drafting activities).
• Provided technical advice for clients, consultants and sales organization including :
o Site failure investigation & recommendations for corrective action(s)
o Review/ analysis of technical specifications, submittal of technical documentation/ Check and verification of design of manufactured products.
• Selected and designed products for seawater intakes & offshore installations, infrastructure & drainage piping, threaded high
pressure downhole, jacking underground & line piping systems as per the requirements of customers
• Governed & monitored the efficiency of the technical support function members and trained them
Key Accomplishments:
• Created a technical support manual
-Conducted various metal and plastic working processes (piercing, chamfering, cutting, threading…) and assembly
-Increased productivity by applying lean manufacturing and ergonomics concepts.
*Analyzed and improved the physical merchandise storage process.
*Constructed performance measures metrics.
*Increased productivity by 10% and improved the quality service level.
*Established technical specifications for the single use coverall (SPACEL) and the DANIEL suit.
*Established material’s technical specifications for individual protection equipment.
*Improved the performance of the warehouse facility by constructing a plan which streamlined its material flow (productivity increased by 20%).
*Planned the various activities necessary for warehouse organisation. Improved the performance of the warehouse facility by constructing a plan which streamlined its material flow.
*Constructed a process sheet for a roller (production planning).
*Learned how to design a die and a mould (CAD/CAM).
*Introduced to the processes and materials used in the manufacture of printed circuit assemblies utilizing surface mount technology.
*Worked on a radial and axial automatic insertion m/c and grasped a good idea about their maintenance.
*Studied various mechanical systems and researched data on aircraft’s ground service equipment.
*Achieved good understanding of diesel and benzene engine through assisting the workers in engine overhaul.
*Understood the fuel, oil and air cycles of a jet engine.
*Attended a basic course for aeronautical engineers.
*Cut and bent steel sheets by using a shearing machine.
*Programmed a laser CNC machine.
*Constructed a project to increase customer satisfaction.
*Designed a project to discover the bottle necks in the assembly line.
-ENSAIT is a CTI accredited engineering school (Commission des titres d'ingénieurs: Accreditation Board of Engineers, France)
-Bachelor of Science Option : Design and industrial -AUC is an ABET accredited university (Accreditation Board for Engineering and Technology, United States)