travel supervisor
Excel Travel HRG Egypt
Total years of experience :12 years, 2 Months
•Consulted with clients and provided appropriate information regarding travel services, routes, reservations, schemes and other available services.
•Advised customers regarding passport, visas, vaccinations, exchange of foreign currency, excursions in resorts etc.
•Arranged client approved travel plans through network of reputable vendors.
•Managed client inquiries and kept them updated on progress through a range of communication channels.
•Minimized stress on clients associated with travel arrangements.
•Dealing with customer complaints and ensuring these are resolved amicably.
•Follow up the client trip till end.
•Manage my team problem and distribute the daily task.
•Managed daily office correspondence.