أحمد عادل محمد المهدي عبدالله, Counter Manager

أحمد عادل محمد المهدي عبدالله

Counter Manager

A Travel

البلد
مصر - القاهرة
التعليم
بكالوريوس, License Of Language And Translation
الخبرة
19 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 7 أشهر

Counter Manager في A Travel
  • مصر
  • أشغل هذه الوظيفة منذ سبتمبر 2014

Personal secretary to the branch manager receiving all his calls and transfer the calls for him arrange his meetings and interviews.
receiving all the complains from my colleague and before send all these complains to him check if we can find a solution together to solve these complains or we have to introduce it to him.
beside all my usual work like ticketing, hotel booking and sales.

Senior counter agent في Travco Travel Company Of Egypt
  • مصر - القاهرة
  • سبتمبر 2006 إلى سبتمبر 2014

• Ticket reservation .
• Hotel reservations.
• Public relations.
• Receiving visitors.
• Answering telephone calls
• Working on three kinds of reservation programs( Amadeus, Galileo and worldspan)
• Good presentation skills.
• Good communication skills.
• Self motivated.
• Cooperating
• Working under stress
• Good listener

Counter Agent في Nice Trip Tours
  • مصر - القاهرة
  • سبتمبر 2005 إلى سبتمبر 2006

Counter Agent At Nice Trip Tours

counter agent في Sama Group International
  • مصر - القاهرة
  • سبتمبر 2004 إلى سبتمبر 2005

• Ticket reservation .
• Hotel reservations.
• Public relations.
• Receiving visitors.
• Answering telephone calls
• Working on three kinds of reservation programs( Amadeus, Galileo and worldspan)

الخلفية التعليمية

بكالوريوس, License Of Language And Translation
  • في Elmaaref Higher Institute For Language And Translation
  • يونيو 2004

License Of Language And Translation From Elmaaref Higher Institute

Specialties & Skills

Customer Service
Telephone Skills
Public Relations
Answering Telephone calls
Sales and Marketing
Good communication skills
Good presentation skills
Self motivated. • Cooperating. •Working under stress. •Good listener.
Microsoft Office 2000,Xp and 2003 Word ,Excel, • Internet
• Operating Systems: Microsoft Windows2000 Pro, me & XP

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

Customer Service (تدريب)
معهد التدريب:
TRavco Travel Company
تاريخ الدورة:
February 2013
المدة:
48 ساعة
amadeus certificate (الشهادة)
تاريخ الدورة:
January 2007
صالحة لغاية:
February 2007

الهوايات

  • Listening to music , Playing With My Children and Cooking