Bayt.com
ahmed adel mohamed elmahdy, Counter Manager

ahmed adel mohamed elmahdy

Counter Manager

A Travel

Location
Egypt - Cairo
Education
Bachelor's degree, License Of Language And Translation
Experience
19 years, 8 Months

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Work Experience

Total years of experience :19 years, 8 Months

Counter Manager at A Travel
  • Egypt
  • My current job since September 2014

Personal secretary to the branch manager receiving all his calls and transfer the calls for him arrange his meetings and interviews.
receiving all the complains from my colleague and before send all these complains to him check if we can find a solution together to solve these complains or we have to introduce it to him.
beside all my usual work like ticketing, hotel booking and sales.

Senior counter agent at Travco Travel Company Of Egypt
  • Egypt - Cairo
  • September 2006 to September 2014

• Ticket reservation .
• Hotel reservations.
• Public relations.
• Receiving visitors.
• Answering telephone calls
• Working on three kinds of reservation programs( Amadeus, Galileo and worldspan)
• Good presentation skills.
• Good communication skills.
• Self motivated.
• Cooperating
• Working under stress
• Good listener

Counter Agent at Nice Trip Tours
  • Egypt - Cairo
  • September 2005 to September 2006

Counter Agent At Nice Trip Tours

counter agent at Sama Group International
  • Egypt - Cairo
  • September 2004 to September 2005

• Ticket reservation .
• Hotel reservations.
• Public relations.
• Receiving visitors.
• Answering telephone calls
• Working on three kinds of reservation programs( Amadeus, Galileo and worldspan)

Education

Bachelor's degree, License Of Language And Translation
  • at Elmaaref Higher Institute For Language And Translation
  • June 2004

License Of Language And Translation From Elmaaref Higher Institute

Specialties & Skills

Customer Service
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Telephone Skills
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Public Relations
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Answering Telephone calls
+Endorse 2
Sales and Marketing
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Good communication skills
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Good presentation skills
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Self motivated. • Cooperating. •Working under stress. •Good listener.
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Microsoft Office 2000,Xp and 2003 Word ,Excel, • Internet
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Sales
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• Operating Systems: Microsoft Windows2000 Pro, me & XP
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Languages

English
Expert

Training and Certifications

Customer Service (Training)
Training Institute:
TRavco Travel Company
Date Attended:
February 2013
Duration:
48 hours
amadeus certificate (Certificate)
Date Attended:
January 2007
Valid Until:
February 2007

Hobbies

  • Listening to music , Playing With My Children and Cooking