ahmed adel mohamed elmahdy, Counter Manager

ahmed adel mohamed elmahdy

Counter Manager

A Travel

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, License Of Language And Translation
Expérience
19 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 8 Mois

Counter Manager à A Travel
  • Egypte
  • Je travaille ici depuis septembre 2014

Personal secretary to the branch manager receiving all his calls and transfer the calls for him arrange his meetings and interviews.
receiving all the complains from my colleague and before send all these complains to him check if we can find a solution together to solve these complains or we have to introduce it to him.
beside all my usual work like ticketing, hotel booking and sales.

Senior counter agent à Travco Travel Company Of Egypt
  • Egypte - Le Caire
  • septembre 2006 à septembre 2014

• Ticket reservation .
• Hotel reservations.
• Public relations.
• Receiving visitors.
• Answering telephone calls
• Working on three kinds of reservation programs( Amadeus, Galileo and worldspan)
• Good presentation skills.
• Good communication skills.
• Self motivated.
• Cooperating
• Working under stress
• Good listener

Counter Agent à Nice Trip Tours
  • Egypte - Le Caire
  • septembre 2005 à septembre 2006

Counter Agent At Nice Trip Tours

counter agent à Sama Group International
  • Egypte - Le Caire
  • septembre 2004 à septembre 2005

• Ticket reservation .
• Hotel reservations.
• Public relations.
• Receiving visitors.
• Answering telephone calls
• Working on three kinds of reservation programs( Amadeus, Galileo and worldspan)

Éducation

Baccalauréat, License Of Language And Translation
  • à Elmaaref Higher Institute For Language And Translation
  • juin 2004

License Of Language And Translation From Elmaaref Higher Institute

Specialties & Skills

Customer Service
Telephone Skills
Public Relations
Answering Telephone calls
Sales and Marketing
Good communication skills
Good presentation skills
Self motivated. • Cooperating. •Working under stress. •Good listener.
Microsoft Office 2000,Xp and 2003 Word ,Excel, • Internet
• Operating Systems: Microsoft Windows2000 Pro, me & XP

Langues

Anglais
Expert

Formation et Diplômes

Customer Service (Formation)
Institut de formation:
TRavco Travel Company
Date de la formation:
February 2013
Durée:
48 heures
amadeus certificate (Certificat)
Date de la formation:
January 2007
Valide jusqu'à:
February 2007

Loisirs

  • Listening to music , Playing With My Children and Cooking