Head of Credit Collection and Control
Zain - Iraq
Total years of experience :22 years, 11 Months
responsible of 3 functions:
1. Credit Control:
a. Full control on all postpaid lines.
b. resolve the issues with the bills.
c. control local database to handle most of tasks.
2. Credit Collection:
a. collect all the bills.
b. resolve financial issues between finance and
cash points.
3. Bad Debt:
collect the old bad debt on the customers.
• Tabs (System) validation
• bill validation
• bill cycle and interconnect reconciliation
• staff usage validation
• Reporting
• Generate Adjustment report
• Validate all adjustment amounts
• Create exceeding limit for limitation subscribers.
• Commissions reports
• Black Berry validation (BES & BIS).
• GPRS usage Validation.
• Generate subscribers bill (in TEMPO)
• Generate employee bill (in TEMPO)
• Bill Generation in (TABS)
• TABS (front end, back end) for bill Generation
• Generate XML files for printing bills
• Printing bills (PREs)
• Generate itemized bill.
• CCM Module (Credit Control)
• Generate subscribers bill
• Generate employee bill
• SQL Server
• SQL Query Analyzer
• SQL Enterprise Manager
• TABS (telecommunication administration and billing systems).
• Toads
• Unix
• Reconciliation programs
• Rubbish data.
Responsible for administration and support of network and telecommunications infrastructure across:
o Telecommunications (Data) - Fast Frame, Frame relay, DSL, ISDN, Internet services.
o Telecommunications (Voice) - Voice services including a mix of VoIP.
o Internet - Internet access and Internet based services.
o Responsible for the ministry's Web site
• Responsible for Engineering programs and buildings maps
• Head of the Committee of maintenance the air condition system for the ministry
• Member of the Central Committee for analysis and scrutiny of Contractors and tenders
Supervision on installing refrigeration and air-conditions systems, calculate the maximum thermal load for any Building, drawing maps in AUTOCAD
شهادة الدبلوم العالي وهو بعد البكالوريوس وحصلت على تقدير جيد
مدة الدراسة اربع سنوات كانت النتيجة النهائية 59.66 %