Ahmed Ali, Front Desk Manager

Ahmed Ali

Front Desk Manager

gama construction

Location
Egypt
Education
Bachelor's degree, 2007
Experience
13 years, 1 Months

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Work Experience

Total years of experience :13 years, 1 Months

Front Desk Manager at gama construction
  • Egypt - Cairo
  • My current job since July 2019

*Answer phones and operate a switchboard
*Route calls to specific people
*Answer inquiries about company
*Greet visitors warmly and make sure they are comfortable
*Call persons waiting for visitor and book them a room to meet in
*Schedule meetings and conference rooms
*Ensure reception area is tidy
*Coordinate office activities.
*Handle phone calls from people calling in sick.
*Gather personal and insurance information.
*Hand out employee applications.
*Arrange appointments.
*Send email and faxes.
*Update appointment calendars
*Schedule follow-up appointments

Customer Service at Danube home
  • Oman - Muscat
  • My current job since May 2017

*handling customer issues for delivery and fixing
* outgoing and incoming calls
*customer pickup material and cases
*scheduling for technicians and drivers daily report

sales manager at Chubb Insurance
  • Egypt
  • August 2016 to April 2017

*leading team for approaching target
*handling issues related to customer

customer service at vodafone
  • Egypt - Cairo
  • May 2011 to August 2016

*responsible for ongoing sales
* customer issues belonging for problem of calls and internet
* handling cash
* customer greeting

Education

Bachelor's degree, 2007
  • at modern academy
  • June 2007

Languages

Arabic
Native Speaker
English
Expert
French
Beginner
Hindi
Beginner

Hobbies

  • swimming
  • Gym