Systems Engineer
Magrabi Hospitals & Centers
Total years of experience :8 years, 5 Months
Duties and responsibilities
➢ Installed operated and maintained multiple platforms servers with 24/7 service, ensuring 100% uptime to promote Availability and efficiency of applications. Met all internal Management and User demands quickly, identifying and repairing facilities' problems with quality service delivery (maintained a 95% clarity case close rate)
➢ Administration of HMIS (health management information system) DMS application (installation, troubleshooting, user training etc.)
➢ Administration of FMIS (Finance management information system) DMS application (installation, troubleshooting, user training etc.)
➢ Implementing E-file system the first hospital in whole kingdom using electronic file 100%
➢ Data Center Management: Experience with Information Systems, electrical and mechanical systems in use in a data center environment including transformers, switchgear, UPS systems, PDU / PMM units and CRAC units.
➢ Administration and maintenance of the daily operations of network and network security. Installation, maintenance and troubleshooting of 21 Windows 2008 servers, and around 250 Windows 7 nodes.
➢ Implementing Domain, Active Directory Infra structure, local security policies, group policies, DNS & DHCP.
➢ Install, configure, troubleshoot, and maintain server-based applications running on the Network including MS Exchange, SQL Server, and IIS
➢ Attending Tickets From Help Desk and full understanding for how to manage it
➢ Running an application called IFA system GA, it's an Electronic medical record system which makes our hospital to run paperless and makes patient work flow
➢ Symantec Endpoint Security Server& Client installation and Administration
➢ Configuring and supporting E-mail related problems.
➢ Administrating Sonic wall
➢ Planned and Implemented Disaster Recovery & Data Protection
➢ Working with Clustered Windows and Unix Servers
➢ Made IT Infrastructure to Meet International Standard For JCIA
Experience &Exposure
Managing a windows domain environment, Domain controllers, dedicated DNS and DHCP servers application Support& more
Installing and configuring Windows server2003
Active directory objects creation, deletion, modification and elevation, all tasks
Preparing new servers with demands from application owners, upgrading and replacing server hardware, periodical driver upgrade for system hardware.
Attending Tickets from Clint and solve the problems within short time.
Installing and supporting Card printing Printers
Administration of HMIS (health management information system) WIPRO application (installation, troubleshooting, user training ...etc.)
Administration of FMIS (Finance management information system) TALLY application (installation, troubleshooting, user training ...etc.)
Installing &Configuring HP LaserJet Network& scanners
Symantec Endpoint Security Client installation and supporting
MS SQL Server 2000, 2005 Sever installation and Database Creation and Database Backup
Duties and Responsibilities:
➢ Analyze user requirements related to computer in order to direct purchasing or internal delivery
➢ Solving any issue related to hardware and software issue.
➢ Controlling internet and company web site and updated if need
➢ Contact out said company to arrange company orders and flow with their sales department this work was beside my IT work
➢ Formatting computers and install fresh system if need
➢ Bachelor degree Information Technology, from University Sikkim Manipal University, INDIA. Reg No:520218478