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Ahmed El Sayed ElAbd, Agent Supervisor

Ahmed El Sayed ElAbd

Agent Supervisor·Jazeera Paints Co.

Saudi Arabia

Bachelor's degree, Industrial Engineering

Work experience

Total years of experience: 16 years, 8 months

Agent Supervisor

October 2024 - Present

Jazeera Paints Co.

Riyadh, Saudi Arabia

October 2024 - Present

•Managing 29+ active dealers across Riyadh, ensuring consistent sales growth and operational excellence.
•Achieved 10% year-over-year sales growth within the first 9 months through targeted dealer engagement.
•Implemented new dealer incentive programs, improving sell-out performance by 20%.
•Coordinated regional marketing campaigns, increasing brand visibility and product penetration.
•Trained and coached sales teams and retail staff, improving conversion rates by 10%.
•Supported forecasting, demand planning, and product mix optimization aligned with market trends.

Company industry:
Hardware & Building Materials
Job role:
Sales

Key Account Manger

March 2013 - February 2024

Jotun Paints

Al Kuwait, Kuwait

March 2013 - February 2024

1-Exceeded target by 400, 000 Kuwaiti Dinars.
2-Recruited junior sales staff and organized a unique training program called Jotun Way for 180 salesclerks
3-Trained 1400 Painters at Jotun paint school .
4-Revamped all Jotun dealers according to the new concept
5-Merchandised all the dealers and supervised the availability of the products with each dealer.
6-Architected and articulated a strategic roadmap for marketing and supervised dealer offers and danglers.
7-Fueled the business and expanded the sales by hyper marketing & sales strategy than competitors.
8-Kept a finger on the industry pulse and an eye on the bottom line by monitoring and proactively analyzing internal and external events that affect the costs while providing ideas and intellectual leadership for cost reduction.
9-Played a crucial role, exploiting potential opportunities by recommending innovative sales strategies for different decoration products, realizing enduring revenue generation, and broadening business reach through referrals, cross-sales, and increased productivity.
10-Motivated the sales associates to sell premium and ultra-premium products to achieve their targets. Also closely monitored sales activity levels and rectified service issues.
11-Helped Jotun gain a remarkable profit by leading from the front, implementing best customer service practices, and slashing operational bottlenecks.
12-Regarded as a mentor, credible leader, and company stable and motivated branch staff towards achieving strategic and operating objectives. The altruistic leadership style has trickled into employees and customers, creating a synergistic and service-oriented environment. 
13-Maintained the highest levels of transparency and ethics and ensured fair outcomes for the customers.

Company industry:
Hardware & Building Materials
Job role:
Sales

Senior Sales and Technical Engineer

January 2011 - February 2013

Bitumat Company Limited For Waterproofing

Dammam, Saudi Arabia

January 2011 - February 2013

1-Recognized for exceeding the expectations by selling 20% above target in 2011-2012.
2-Skyrocketed sales to 30% above target in 2012- 2013 by maintaining good customer relations.
3-Assigned mega projects
4-Cooperated with the sales team to deliver the product support material, performance improvement measures, and plan to support the multi-channel customer journey.
5-Searched for potential clients who might benefit from company products or services and maximizing reach, designated regions. 
6-Submitted company's technical proposal to consultant for approval and Initiated communication with the contractor to achieve sales
7-Catapulted growth by dominating the market share against the competition by developing long-term relationships with clients and managing and interpreting their requirements.
8-Persuaded clients that a product or service best satisfies their needs, terms of quality, price, and delivery. 
9-Liaised with the sales team and other technical experts and provided after-sales support services and technical backup as required. 
10Successfully arranged and carried out product training and prepared reports for head office. 
11-Supported marketing activities by attending trade shows, conferences, and other marketing events, making technical presentations and demonstrating how a product meets client needs.
12-Transcended the targeted sales, Profit Margin, and all other KPIs. 
13-Naturally nurtured ongoing communications to sustain excellent focus on high-priority tasks,  customer-centric and better resource management practices.
14-Effectively maintained and communicated a robust pipeline that enabled revenue targets to be overachieved.

Company industry:
Hardware & Building Materials
Job role:
Sales

Sales Engineer

December 2009 - December 2010

Modern Waterproofing

Cairo, Egypt

December 2009 - December 2010

1-Increased sales by 10% and slashed the service costs.
2-Constantly contacted and followed up with clients to ensure all their requests were fulfilled.
3-Created a new framework that drove add-on business and increased customer retention through customer relationship management.
4-Partnered with sales leaders and other departments to review forecasts and determine methods to make up revenue gaps.
5-Negotiated with customers for pre-analysis of sales offers & purchase orders, instilled a service-driven sales culture through the development of scalable procedures, onboarding strategies, and account management programs and tools.
6-Conducted new project site visits, identified the company’s C.V. and materials, took orders and provided the projects with necessary technical support.
7-Ensured timely collection of payments from clients.

Company industry:
Hardware & Building Materials
Job role:
Sales

Technical support and Sales Engineer

March 2009 - November 2009

Global For Business Development

Cairo, Egypt

March 2009 - November 2009

1-Monitoring & managing all sales functions, receive and Review the customer requirement & prepare the sales offer customer relation & retention to fulfill short and long term growth.
2-Performing necessary communication with concerned persons
(Internal departments) for the issue related to the customer requirement.
3-Preparing the quotation & performing the necessary negotiation with the customer for all order - related matters ( Sales offer - Visit )
4-Issue of the Sales order against the customer order.
5-Performing necessary communication with the customer regarding satisfying customer requirement and/or clarification.

Company industry:
General Engineering Consultancy
Job role:
Sales

Education

6 October University

May 2007

May 2007

Bachelor's degree, Industrial Engineering

Egypt

GPA (percentage): 72%

GPA (percentage): 72%

➢ 2002-2007 B. Sc. in Industrial Engineering, Faculty of Engineering, 6 October University. • Graduation date: May 2007. • Graduation Project: Work Shop for Plastic Pellet Production.

Skills

Waterproofing
Expert
Waterproofing
Expert
Industrial Engineering
Expert
Industrial Engineering
Expert
Sales
Expert
Sales
Expert
Project Work
Expert
Project Work
Expert
Problem Solving
Expert
Problem Solving
Expert
Product Sales
Expert
Product Sales
Expert
Technical Sales Support Engineering
Expert
Technical Sales Support Engineering
Expert
Channel Marketing
Expert
Channel Marketing
Expert
Communication
Expert
Communication
Expert
Partner Devolpment
Expert
Partner Devolpment
Expert
Market Analysis & Growth Strategy
Expert
Market Analysis & Growth Strategy
Expert
Customer Relationship Mangment
Expert
Customer Relationship Mangment
Expert
Profit Assessment
Expert
Profit Assessment
Expert
Team Leader & Training
Expert
Team Leader & Training
Expert
Upselling & Cross-selling
Expert
Upselling & Cross-selling
Expert
Meeting Sales Goals
Expert
Meeting Sales Goals
Expert
Order
Expert
Order
Expert
Marketing Management
Expert
Marketing Management
Expert
Key Account Management
Expert
Key Account Management
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Market Research
Expert
Market Research
Expert
Materials
Expert
Materials
Expert
Merchandising
Expert
Merchandising
Expert
Negotiation
Expert
Negotiation
Expert
Waterproofing
Expert
Waterproofing
Expert
Industrial Engineering
Expert
Industrial Engineering
Expert
Sales
Expert
Sales
Expert
Project Work
Expert
Project Work
Expert
Problem Solving
Expert
Problem Solving
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
Trainer Qualification Program the Jotun Way
Jotun Acadmy
Sep 2019
Trainer Qualification Program the Jotun Way
Jotun Acadmy
Jan 2018
Trainer Qualification Program the Jotun Way
Jotun Acadmy
Feb 2017
Trainer Qualification Program the Jotun Way
Jotun Acadmy
Aug 2016
Sales Force 1
Jotun Acadmy
Apr 2015
Sales Force 2
Jotun Acadmy
Dec 2017

Hobbies and interests

 Listing Muisc and travelling