senior teller specialist
CIB bank
Total years of experience :8 years, 5 Months
I am working senior teller specialist in Suez Branch .
I am responsible to supervise and coordinate the operation of the teller line.
Perform teller function in a timely and accurate manner to meet customer's needs.
Control balances and daily activities.
Train and develop new hires.
Deliver appropriate product mix to each client.
Building strong customer relation ship.
Prompt respond to all customer complaints and follow up on them. Perform SR and CS function in a timely and accurate manner to meet customer's needs.