restaurant general manager
bateel international
Total years of experience :14 years, 5 Months
Fourteen years of success in responsible restaurant management. Proven ability to learn quickly, assess problems, and initiate corrective action. Comfortable in fast-paced, high-stress situations requiring. attention to detail and follow-through. Able to motivate personnel to high-performance standards. and excellence. Demonstrated success in organizing tasks, increasing efficiency, and obtaining maximum results from limited material and manpower resources. Multi-lingual professional with excellent communication skills.
cafe manager
● Restaurant manager (December 2011 to Present)
Shakespeare & Co. Café Restaurant, Patisserie, Chocolate and Catering
United Arab Emirates
Person-in-Charge for Deerfields Mall, Central Market and Al Ain Mall consecutively.
Responsibilities:
-Coordinate with General Manager for everyday operation and maintain financial and
administrative records.
-Coordinate with team to meet sales target, ensure customer satisfaction and follow company
procedures to increase productivity.
-Ensuring the highest standards of food and beverage services.
-Organize staff schedules and workloads to maximize productivity.
-Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines. -
Publicizes the restaurant by designing and placing advertisements; inviting food editors to
review the restaurant; contacting local, regional, and national magazines with feature ideas;
encouraging local businesses to hold social events at the restaurant.
-Maintains safe, secure, and healthy environment by establishing, following, and enforcing
sanitation standards and procedures; complying with legal regulations; securing revenues;
developing and implementing disaster plans
*Staff supervision *Customer focused *Loyal Articulate
*Change management *Troubleshooting *Good work ethic
*Sales driven *Training new staff *Can handle stress
*Team working *Hands on team player *Always Pro-active
*Stock management *Problem solving *Verbal communication
*Leading by example *Resolve disputes *Industry knowledge
*Administrative tasks *Basic food hygiene *Multi-tasking