Ahmed Farouk, manager of branch operations

Ahmed Farouk

manager of branch operations

Automak automotive Egypt

Location
Egypt - Cairo
Education
Diploma, Applied Science And Technology
Experience
14 years, 0 Months

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Work Experience

Total years of experience :14 years, 0 Months

manager of branch operations at Automak automotive Egypt
  • Egypt - Cairo
  • October 2018 to July 2023

I provided the convenience of renting vehicles for both long-term lease and individual spot rent. We provide a seamless insurance process that ensures the safety and security of our customers.

To initiate the insurance process, customers can request a policy by filling out the necessary forms and providing the required information. Our dedicated insurance team will then review the request and process the policy accordingly.

In the event of any unfortunate incidents, such as accidents or damages, our insurance policy will provide the necessary compensations to cover the costs. Our professional team will handle all the necessary paperwork and documentation related to the insurance claims process, ensuring a hassle-free experience for our customers.

I understand the importance of regular and periodic maintenance to ensure the optimal performance and longevity of our rental vehicles. Therefore, we have established a comprehensive service center within our company. Our skilled technicians and mechanics manage all routine maintenance tasks, including oil changes, tire rotations, and regular inspections. This ensures that our rental vehicles are always in top condition and ready for use.

Additionally, i proactively follow up on licenses that are near expiration for any vehicles within our rental fleet. Our team ensures that all necessary documents are up to date in order to meet legal requirements and provide a smooth and uninterrupted rental experience for our customers.

Furthermore, we have implemented an efficient system to manage all vehicle transactions within our company. This includes registrations, renewals, and other administrative tasks. By applying all transactions on our company system, we maintain accurate records and ensure a streamlined process for our customers.

Overall, i was aim to provide exceptional service to my customers for both long-term lease and individual spot rent. Through our insurance process, compensations, comprehensive maintenance services, license management, and efficient company system, we strive to deliver a convenient and worry-free experience when renting our vehicles.

limousine fleet manager at Bavarian auto group
  • Egypt - Cairo
  • June 2009 to July 2018

all fleet transactions

Education

Diploma, Applied Science And Technology
  • at Workers University - Academy Of Specialized Studies
  • September 2001

Specialties & Skills

Car Rental
Fleet Management
Operation Management
communication, Team leadership

Social Profiles

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Amadeus basic (Certificate)
Date Attended:
July 2017
communication skills (Training)
Training Institute:
Customer needs
Date Attended:
January 2015
Duration:
48 hours
leadership and motivation (Training)
Training Institute:
management
Date Attended:
January 2016
Duration:
36 hours