Ahmed Hamed Ali Khalafalla

❖ Maintain knowledge of current sales and promotions, policies regarding
payment and exchanges and security practices.
❖ Computer sales process, total purchase and receive and process cash or credit
payment.
❖ Place special orders or call others stores to find desired items; prepare sales
slips or sales contracts
❖ Identify prospective customers by using business directories, following leads
from existing clients.
❖ Monitoring stock levels and ordering new merchandise based on demand
❖ Analyzing sales data, preparing reports, and making recommendations for
improvement.
❖ Handling customer complaints and ensuring a high level of customer
satisfaction.
❖ Assisting with the overall management of the store and taking initiative to
solve problems.
❖ To adhere the policies and procedures of the Company as per compliant
procedure.

❖ To ensure that visual standards are in place and merchandising / pricing principles are always adhered to.
❖ To comply with the company's policies and procedures.
❖ Approach the customer and deliver excellent service at all times through
proper execution of companies’ policies related to customer service.
❖ Introduce the benefits or good points of the products to increase cross selling
opportunities.
❖ Ensuring that all security policies and procedures are adhered to.
❖ Get effectively trained on selling techniques and raise concerns, if any to the
Store in-charge.
❖ Provide feedback on market trends and customer preferences.

❖ Accomplishes staff job results by coaching, counseling, and disciplining
employees; planning, monitoring, and appraising job results; conducting
training; implementing enforcing systems, policies, and procedures.
❖ Provides quality service by enforcing quality and customer service standards.
❖ Provides fast, excellent and error free remittance services (Demand Draft
transfer/Tele Transfer/Western Union/Credit Card payments, etc.) to
customers from the published timing of the branch in a professional way.
❖ Making the monthly report for the entire transactions of the store.
❖ Maintains safe and healthy work environment by establishing and enforcing
organization standards; adhering to legal regulations.