أحمد إدريس, Customer Service Agent

أحمد إدريس

Customer Service Agent

InfoFort Egypt LLC

البلد
مصر - القاهرة
التعليم
بكالوريوس, Licentiate of Law
الخبرات
17 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 4 أشهر

Customer Service Agent في InfoFort Egypt LLC
  • مصر
  • أشغل هذه الوظيفة منذ يناير 2011

Responsibilities include
Assist clients in the search for applications.
Get the customers' satisfaction (Internal & External Customers
Treatment the problems that customers face
How to store the new boxes and do the Packing & Inventory process

Supervisor Data entry في Info Fort Egypt LLC
  • مصر
  • فبراير 2010 إلى ديسمبر 2010

Feb. /2010 till Dec. /2010 SuperVisor Data Entry at - InfoFort Egypt LLC

Responsibilities include
Follow-up data entry team
Assist Mambers of the Customer Service to find the Information needed by
Assist the Closing Auditor for closing the invoices for the company

Data entry Agent في Info Fort Egypt LLC
  • مصر
  • مايو 2008 إلى فبراير 2010

May 2008 - Feb. 2010 Data entry at - InfoFort Egypt LLC

• Responsible for all executive operations.
➢ Write all Data in the system.

Coordinator of the Documents في Info Fort Egypt LLC
  • مصر
  • أغسطس 2007 إلى مايو 2008

Aug. 2007 - May 2008 Documents organizer at - Info Fort Egypt LLC

• Responsible for all executive operations.
• which began work in Egypt by July 2000, and I was one of Info team which responsible for organizing customer files' in boxes with barcode and draw the flowchart for all customer departments to put every box in his department. And provide my reports to data entry department.

Administrative Officer في Idrisco services for Safety and Security
  • مصر - القاهرة
  • يناير 2007 إلى يوليو 2007

Jan. 2007 - Jul. 2007 Personal Clerk at - Idrisco services for Safety and Security


• Responsible for all executive operations.
➢ Organized the papers of employee.
➢ Payee salary for employee.
➢ Managing Attendance and Departure sheets.

الخلفية التعليمية

بكالوريوس, Licentiate of Law
  • في Ain Shams University
  • مايو 2006

University Education /2006 Degree : Licentiate of Law / Pleading Department Institute : Ain Shams University - Egypt Grade : Passable

الثانوية العامة أو ما يعادلها, High school education
  • في Abn khaldoun Secondary School
  • مايو 2002

Education High School Education /2002 Abn Khaldoun Secondary School

Specialties & Skills

Data Entry
Human Resources
Customer Service
ANNUITIES
CHRYSLER
CLOSING
CUSTOMER SERVICE
DATA ENTRY
INVOICES
LIFE INSURANCE
OPERATIONS

اللغات

العربية
متمرّس
الانجليزية
متوسط

التدريب و الشهادات

Level 2 (الشهادة)
تاريخ الدورة:
December 2011
صالحة لغاية:
January 2012
Level 1 (الشهادة)
تاريخ الدورة:
May 2011
صالحة لغاية:
July 2011

الهوايات

  • القراءة , السباحة , الرسم