Ahmed Khan

• Led enterprise-wide IT programs and digital transformation initiatives aligned with business growth,
operational excellence, and strategic objectives.
• Managed end-to-end delivery of complex multi-workstream projects from initiation through go-live,
stabilization, and value realization.
• Successfully implemented a complete DMS solution on Oracle Fusion Cloud covering Financials, SCM,
Procurement, HCM, Help Desk, Sales & Service, CRM, Partner Management, CPQ, Eloqua Marketing,
Supplier & Customer Portal, Digital Assistance, Chatbot, API, Cloud Monitoring, OIC, and third-party
integrations.
• Managed Oracle EBS applications covering Financials, HRMS, SCM, Procurement, Depot Repair,
Property Management, Real Estate, and Hospitality operations.
• Established governance frameworks including integrated project plans, milestones, executive
dashboards, status reporting, and steering committee updates.
• Partnered with stakeholders, senior leadership, and board members to present progress updates, key
risks, dependencies, and strategic recommendations.
• Managed project scope, budgets, schedules, financial controls, risks, issues, dependencies, and
escalations to ensure successful delivery outcomes.
• Oversaw all aspects of technology operations across the organization, ensuring alignment between IT
strategy and business priorities.
• Led cross-functional teams of 42 IT consultants across ERP, applications, infrastructure, integrations,
cybersecurity, and support functions.
• Coordinated internal teams, external vendors, implementation partners, and service providers to
deliver scalable and secure enterprise solutions.
• Drove business process improvement, standardization, and digitization across Sales, Aftersales,
Finance, HR, and Operations functions.
• Supported organizational expansion, new capability rollouts, and enterprise platform enhancements
to meet evolving business needs.
• Embedded change management, user training, business readiness, and adoption plans into all major
transformation programs.
• Managed post-go-live stabilization, support transition, KPI tracking, and continuous improvement
initiatives to maximize business value.
• Led daily stand-up meetings, project reviews, and governance forums to maintain execution discipline
and cross-functional alignment.
• Removed delivery impediments to improve productivity, service quality, and on-time execution across
multiple initiatives.
• Managed SLA performance, incident resolution, and service delivery targets for business-critical
systems and support operations.
• Promoted collaboration, workflow transparency, issue resolution, and conflict management across
teams and stakeholders.
• Coached teams to deliver high-value, customer-centric solutions focused on measurable business
outcomes.
• Mentored team members in Agile principles, Scrum practices, ownership mindset, and delivery
excellence.
• Led Agile and Scrum adoption initiatives, improving delivery maturity, team collaboration, and
execution efficiency.
• Achieved rapid company technology foundation and delivered major digital transformation in less than
9 months.
• Reduced yearly costs by SAR 3 million through strategic planning, process optimization, and cost
control initiatives.
• Planned, organized, controlled, and evaluated IT operations and electronic data services to ensure
business continuity and performance.
• Designed, developed, and implemented systems, policies, procedures, and governance standards
across the enterprise.
• Audited systems and assessed outcomes to strengthen compliance, governance, security, and
operational effectiveness.
• Preserved technology assets, information security controls, and enterprise risk management
structures.

• Led enterprise ERP, infrastructure, and transformation programs across Automotive, Logistics,
Manufacturing, Real Estate, FMCG, Trading, and Hospitality sectors.
• Managed end-to-end delivery of complex multi-workstream IT projects from initiation through go-live,
stabilization, and benefits realization.
• Implemented, managed, and supported Oracle EBS R12, Oracle Fusion, Microsoft Dynamics, and SAP
environments across multiple business sectors.
• Successfully delivered 7 end-to-end Oracle EBS implementations across Automotive, Logistics, FMCG,
Trading, Manufacturing, Real Estate, and Hospitality businesses.
• Led Oracle EBS implementation, migration, upgrade, and support programs across multi-site business
operations and customer environments.
• Implemented Oracle EBS modules including Financials (GL, AP, AR, FA, CM), SCM, Procurement,
Inventory, Order Management, Service / CRM, HRMS, Manufacturing, and Hospitality solutions.
• Delivered Oracle EBS & Fusion WMS and Transport Management projects to improve warehouse
operations, logistics visibility, and process control.
• Delivered Oracle EBS & Fusion HCM, SCM, and Financials programs aligned with business growth,
scalability, and operational efficiency goals.
• Completed Oracle EBS R12.1.3 and R12.2.5 implementations, upgrades, rollouts, and production
support transitions.
• Managed full project lifecycle including requirements gathering, business process mapping, solution
design, CRP, SIT, UAT, cutover planning, go-live, hypercare, and post-go-live stabilization.
• Established governance frameworks including project plans, milestones, executive dashboards, status
reporting, and steering commitee updates.
• Managed project scope, schedules, budgets, resources, financial controls, and deliverables to ensure
successful execution.
• Owned project risks, issues, dependencies, and escalations with timely resolution and clear
stakeholder communication.
• Partnered with business leaders, management teams, and customers to align enterprise systems with
strategic and operational objectives.
• Conducted executive reviews, governance meetings, and stakeholder presentations with clear
recommendations and delivery updates.
• Managed SLA commitments, support performance, incident resolution targets, and customer
satisfaction levels.
• Led business process improvement, standardization, digitization, and transformation initiatives across
multiple business units.
• Delivered complex programs involving integrations, legacy system replacement, data migration,
reporting enhancements, and process redesign.
• Led master data migration, reconciliation, data validation, reporting setup, user training, SOP
documentation, and operational handover.
• Coordinated internal teams, third-party vendors, consultants, and cross-functional stakeholders to
ensure quality delivery and milestone achievement.
• Built and led high-performing teams across technical, functional, support, and infrastructure
disciplines.
• Managed Oracle Database and Oracle EBS administration including performance tuning,
backup/recovery, patching, cloning, upgrades, and environment stability.
• Migrated Oracle EBS R12.2.5 and Oracle Database 12c to Oracle Cloud using Lift-and-Shift
methodology.
• Ensured solutions were scalable, secure, compliant, and aligned with enterprise architecture standards.
• Supported business expansion, new site operations, and enterprise capability rollouts through robust
systems delivery.
• Embedded change management, training, user readiness, and adoption strategies into all major
programs.
• Provided technical leadership, strategic planning, and continuous improvement initiatives to support
long-term business growth.
• Maintained strong relationships with business users, management, vendors, and customers through
effective communication and service excellence.