Head Of Premises / Change Program
Barclays Bank egypt
Total years of experience :50 years, 9 Months
Head Of Premises / change department ( Barclays Egypt ), Reporting to Premises & Distribution Expansion Program Head, and responsible for:
• Program formulation, assess fit of projects, measurement and ensure delivery and achievement of business benefits.
• Develop and implement local programs policy .
• Liaise with Project Managers to ensure projects are coordinated and sequenced as a whole and dependencies between projects are identified and managed.
• Consolidate overall performance indicators across a wide range of projects.
• Ensure individual projects delivered against plans, on time with agreed level of quality, within budget and schedule.
• Develop progress tracking mechanisms to monitor progress on the BBE project portfolio.
• Attend regular project steering committee meetings.
• Resolve issues raised by Project Managers, and escalate issues which cannot be resolved to the accountable Executive or Steering Committee and further escalate critical issues to Managing Director where necessary.
• Provide coaching and consultancy support to all Project Managers and ensure that all Project Managers receive appropriate training to deliver projects to standard.
• Ensure that Barclays Project Management standards are applied effectively on all Projects and that projects use appropriate management and control systems.
• Promote and increase Project Management awareness .
• Ensure the selection of Project Managers is carried out using the defined competency framework and involvement in the selection process to confirm suitability in consultation with the Accountable Executive.
• Carry out adhoc Project Health Checks as required and recommend action.
• Act on behalf of the Executive in the implementation of the business change plans and produce/maintain an overall Program Plan of activities.
• Disseminate and assess best practice, information and feedback to enhance continuous business improvement.
a) Hire, train and manage allocated & temp. Staff as needed. Provide direction and guidance in promoting career development and growth to allocated employees.
b) Monitor department expenses and review against monthly expense transaction detail report. Provide input to budget planning process. Identify capital requirements for budgetary purposes.
c) Assign & track allocations for BUs through property manager system. Establish and communicate moves & relocations
d) Proactively ensure the facility as an asset is well maintained.
e) Act as a liaison with the landlord, contractors, architects and other Oracle vendors or personnel.
f) Provide planning information and feedback to initiate, manage and follow up on projects. Help in developing stacking plans.
g) Supervise the ordering of repairs and track office equipment servicing, including copy machines, printers, and fax machines. Negotiate with vendors to obtain best service and pricing for outsourcing to minimize real estate expenses.
h) Submit capital purchases, office expansions, and small project requests, leasing issues. Ensure operational effectiveness of all equipment.
i) Obtain proper certificates of insurance for vendor related work (as needed).
j) Develop and implement building emergency procedures.
k) Establish and maintain annual service contracts for outsourcing office equipment, AV equipment, and cleaning and supplemental HVAC units in accordance with purchasing policies.
l) Raise purchase orders to replace or retire office equipment.
m) Monitor performance of administrative staff and conduct semi-annual performance reviews.
n) Streamline workflow; reduce process redundancy.
o) Establish & implement Emergency evacuation plan, environmental, health & safety plan. Educate employees regarding these plans. Maintain secured office environment. Interface with building security and local law enforcement to file police or theft reports.
p) All subcontracted transportation issues.
Responsibilities include, managing the warehouse activities and efficiently coordinating, responsible for management of inventory, product ordering, despatches & goods transfer to clients & locations. Warehouse procedures and personnel. Responsibilities include planning, staffing, budgeting, organizing, controlling and communication. Electronic boards repair
A - To lead, direct & support Lucent real estate staff providing Property Management activities ( e.g. lease compliance, contracting , tender evaluation, transportation, security, cleaning, energy, tenant relations, core administrative services, internal moves, rearrangements, etc ) and this include : Motivating, negotiating, responding to complaints, explaining problems, obtaining adherence to standards & contracts
B - Fleet control, maintenance & repair of company owned vehicles .
C- Establishes & implements effective preventive maintenance programs for all equipment associated with building support systems and capital investment such as: Stand - by diesel genset, HVAC, F.F. System, Public addressing system, Security system ( Access system, CCTV, Revolving & sliding doors ), Sump pumps, Electrical systems, Building management system, etc. This includes supervision and / or inspection of work carried out by buildings staff or contractors. Ensuring all operations are carried out to highest standard within the constraints of approved budget.
D - Managing staff and administration contracts for :
Cleaning / Maintenance / Catering / Tearooms / Copy center / Mail room and security.
E - Establishing of business & property plans & development of annual budget .
F - implementing & following - up system to measure contractor’ performance.
G - Engineering and technical studies of outsourcing contracts, preparing documents, bidders evaluation, develop tender documents, contract draft, negotiations, scope of work, deliveries required from them and evaluate change orders.
H - Develop and execute plans for the local property that will enhance the total work environment to maximum customer satisfaction and manage the Real Estate asset on day to day basis .
I - Conduct property needs analysis, make recommendation for corrective measurements and / or efficiency improvements.
supervising the following activities in G.HQ. Depot Level Repair Combined Workshops, Qatari Armed Forces (Total annual manpower capacity of 0.5 Million man. Hour):
A - Welding, Forging, Carpentry, Machining, Auto-Painting, Denting, Chassis Major Repairs, Radiator Repair, Engine & Gearbox Overhaul for all Automotive (petrol / diesel) - German, American, Japanese made -, Diesel Pumps & Injectors Testing and Calibration. Also maintenance section for repair of overhead cranes, all types of pumps - centrifugal, gear, reciprocal, submerged ones -, hydraulic seals, lifting equipments both electric & diesel ones.
B - Participating in technical, price negotiation boards & contract drafting for both foreign and local tenders and contracts.
C - Supply Management and Inventory Control.
Evaluating of local and foreign offers and contracts, approving designs and technological procedures, study of planning and establishment of new subsidiary workshops, research and development of production procedures, preparing of annual spare parts requirements and consumption norms, deciding labor requests, preparing of worksheets and industrial safety precautions, supervising the work of a senior design engineer and a senior technology engineer, and a total of 35 other engineers and technicians, supervising of engineering drawing section, printing office, tech. Confidential library and translation duties.
Design of spare parts, jigs, fixtures and mechanical equipment. Documenting mechanical and electrical drawings. Microfilm and microfiche. Production of drawings and prints. Preparing guiding drawings for production training. Updating repair and maintenance documents. Supervising of general purpose mechanical, carpentry, painting, metal coating and refrigeration workshops. Standard documentations.
Preparing maintenance and repair documents to carry out plans and repair works. To determine technological procedures according to technical documents and norms. Research and development, registration of technical experience. Translation from Arabic to English and vice versa
Preparing maintenance and repair documents to carry out plans and repair works. To determine technological procedures according to technical documents and norms. Research and development, registration of technical experience. Translation from Arabic to English and vice versa
Repair and maintenance of heavy mechanical, electrical and hydraulic equipment, tractors, elevators, cranes, lift trucks, diesel engines, main power stations, air compressors and water, sewage and compressed air nets.
1 - “ Environmental, health & safety instructors, contractor safety management, desert operations health & safety, emergency response” on Jan . 2001. 2 - “ Advanced program / project management “ on Jan.2001. 3 - “ Performance objectives” on Jan. 2001 . 4 - “ Learning to lead “ on Feb. 2001 . 5 – “ Program / project requirements management” on March 2001 . 6 - “ Program / project business management” on May 2001 . 7 – “ Global contract management principles & practices “ George Washington university on may 2001 . 8 – “ Project risk management “ on June 2001 .