Ahmed Metwally

• Responsible for the company’s Solutions and Products in Unified Communication, Audio/Visual and Video communication.
• Making site survey and system integration proposals for Unified Communication solutions.
Maintaining company's major account.
Expanding the number of accounts.
Maximizing the sales volume for each of the major account.
Technical Support: Diagnosis and maintenance problems Education & Training,
Technologies:
• Video Conference
• Video wall Systems
• IPTV
• Live and recording Streaming
• Video-on-Demand Systems
• Control Systems
• Digital Signage
• Smart classroom
• Voice over IP
• LED Outdoor

Responsible for company’s products and Solutions (infrastructure Network products, Cisco infrastructure switches, routers, firewall, Voip, management and passive cabling)), responding to clients' queries, and providing advice and support on a range of product related issues.
Duties;
• Demonstrating how a product meets a client’s needs.
• Working with existing customers to help them get the most out of the products they have bought.
• Providing sales support during virtual and onsite client meetings.
• Liaising with both current and potential clients to develop existing and new business opportunities.
• Identifying the customer's current and future requirements.
• Identifying client requirements.
• Reviewing customer drawings, plans and other documents in ORDER to prepare detailed technical proposal for them.

Routing & Switching

• Configure secure privileged administrative access to the Cisco IOS system. Enable the encryption of system passwords to prevent unauthorized users access to passwords in the system configuration.

• Configure secure access to the console and vty ports, and set the interval that the EXEC command interpreter waits until user input is detected on the Console and vty ports. Also, configure the console and vty ports log messaging to not interfere with active device configuration.

• Configured and administrated VLAN Trunking Protocol to reduce administrative overhead. Enable secure sharing of VLAN information to prevent the introduction of rogue devices from affecting the VLAN database. Shutdown unused switchports following Layer 2 security best practices.

• Configured VLAN Trunking Protocol to reduce administrative overhead. Enable secure sharing of VLAN information to prevent the introduction of rogue devices from affecting the VLAN database. Shutdown unused switchports following Layer 2 security best practices.

• Administrated Local VLANs based on department function, and configure ports with static VLAN assignment, static 802.1Q trunks, and dynamic ISL trunking for layer 2 forwarding. Utilize VLAN Spanning-Tree in conjunction with PVST+ for compatibility between Cisco and Juniper switches. Configure edge ports for fast-transitioning into the forwarding state to fix workstation startup connectivity delays. Modify spanning-tree parameters for manual root bridge assignment. Implement ether-channels between each switch. Modify ether-channel load balancing method.


• Integrated WAN links between sites using frame-relay point-to-point and multipoint connections to establish connectivity between each of the four sites as required. Establish two frame-relay point-to-point connections between a central site and two remote sites. Configured multipoint connections between three of the sites forming a full-mesh. -( Leased line, MPLS VPN, MLLN, ISDN-BRI, ATM, FRAME RELAY, ISDN, ADSL, CARRIER ETHERNET ATM and FRAME RELAY NETWORK.
- Configuring Static and RIP, IGRP, EIGRP, OSPF, BGP, IS-IS Routing protocols.)
- Configuring PPP, HDLC, Access, Trunk and encapsulation .

• Configured EIGRP MD5 Message Authentication between sites to prevent unauthorized insertion of routes into the domain. Integrate manual EIGRP route summarization to reduce routing protocol demand on CPU resources, memory, and bandwidth used to maintain the routing table.

• Configure and administrated OSPF routing with multiple areas for networks between sites. Implement OSPF MD5 Authentication between each OSPF enabled subnet to prevent unauthorized insertion of routes into the domain.

• Integrated static NAT/PAT to provide access to services located on a server in the private network to the public network. Implement standard and extended access-lists to filter network traffic.

• Identify and resolve problems on high end Switches, Routers(Cisco), New build support for the build activities in data centers LAN/WAN.
Administration, troubleshooting & new implementations on Cisco 6500 series switches, , Cisco Routers .
Administration of network devices holding more than 5000 servers of Windows,
• Trouble shooting incidents of different levels of severity by working with the OS, Customer and application teams.
- CISCO Routers - 1700, 1800, 2621, 2821 and 3725, 7206 series.
- CISCO Switches - 1900, 2900, 2960G, 3750, 4006, 6506, 6509, 6513 series.


- LAN TECHNOLOGIES - Ethernet, Switching, VLAN, and Assign port speed, Duplex, Cisco IOS & CatOs up gradation
and change request (CCR).
- Knowledge on IEEE 802.1q, VTP, STP, PVST, MST, RSTP, HSRP, GLBP, VRRP, Ether-Channel,

.