Clearance Executive
ARAMEX INTERNATIONL COMPANY
Total years of experience :11 years, 6 Months
Following up of arrival of air with respective Airlines and freight forwarders and confirm the same to the clients. - Coordinate with clients for necessary documents for Customs clearance. - Solving the Problems related to Documentation. - Updating the clients regarding the status of consignments from time to time - Preparing daily, weekly and monthly consignment statements and provide the same through e-mail to the clients. Coordinating with all branch offices located in different states. - Meeting with the client and make them understand the charges for different countries. - Ensure proper coordination with the clients. - Work as a Marketing Consultant for the assigned clients. - Keeping track of the sales and customer complaints. - Execution of AWB for the clients. - Handling Export Shipment. - Offering export quotations and price negotiations. - Coordinating with transport department of the organization to ensure timely delivery of the consignment to the clients.
- Receiving Calls
- Making OutBound Calls
- Booking appointments and following up with patients to insure a best quality of service
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Maintains call center database by entering information
- Fulfills requests by clarifying desired information
Business Administrator (Marketing) 4th year at EGU (Present) - will be graduated next October 2016