HR Business Partner
Ali Bin Ali Group
Total years of experience :17 years, 4 Months
As a strategic partner, the main responsibility is to provide guidance and HR advocacy with business leaders to align the culture and vision of the organization by leveraging expertise in people practices, programs, policies, processes and technologies in order to create business value and high performance culture. The role collaborates with the Business Leaders (COOs/GMs) on all strategic issues such as manpower planning and recruitment, business expansion and succession planning which may have long term effect on the operation. The role provides inputs and recommends solutions on all employee related issues i.e. grievances and conflicts in the workplace, disciplinary management, poor-performance issues and learning and development plan. This role is considered as a lead for various HR initiatives that will be agreed on a yearly basis and applied in the assigned divisions. Serving as a partner to the assigned business management on Human Resource related issues, this role act as employee champion and change agent, assesses and anticipates HR-related needs, communicating needs proactively with business management, maintain an effective level of business literacy. (The business unit’s financial position, its short to mid-term objectives, its culture and its competition.)
The main responsibility was to plan, develop, and implement HR strategies within the organization. Lead recruitment and hiring efforts, maintain personnel files, oversee administration of benefits and performance appraisal programs, advise management in appropriate resolution of employee relations issues, prepare personnel related reports, oversee safety program, compute wage and records data, prepare and file accident reports, and other related duties, oversee onboarding and separation of employees, conduct investigations, and write reports, oversee employee discipline and grievance process, provide and conduct quality assurance and improvement activities. The aim was to ensure that the organization employs the right balance of staff in terms of skills and experience, and that training and development opportunities are available to employees to enhance their performance and achieve the employer's business aims.
Primary responsibilities of this position was to plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counselling, pay and conditions, contracts, training and development, succession planning, moral and motivation, culture and attitude development and performance appraisal). Establish, maintain, monitor, measure and report on HR issues, opportunities and development plans and achievement within agreed formats and timescales (SLAs). Manage and develop direct reporting staff. Manage and control departmental expenditure within agreed budgets. Liaise with other functional / departmental head so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purpose and achievements. Maintain awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to directors, managers and staff within the organization. Ensure activities meet with and integrate with organizational requirement for quality management, health and safety, legal requirement, environmental policies and general duty of care. Audit and authenticate all documents related to legal, salary statements and distribution, policies etc. Plan and direct for Training of employee (excluding senior managers), maintain contact with outside resources for training.
Collection Staff (Legal and Recovery)- The core function was to collect dues/receivables from specified debtors as per agency agreement entered with the principal. Remitting the collected funds to principal, researching on high portfolio debtors with other financial institutions, investigation on fraud and non contactable debtors, keeping account of the receivables collected and yet to be collected and reporting the position and developments to the bank’s higher management. • Assist in recruitment process by pre-screen and deliver suitable lists of candidates to the manager • Conducting phone, in-person or other means of interviews when needed • Conducted ERP system training to new employees • Providing feedback to the management to enhance a better and cordial working environment. • Organizes corporate events • Reviewing, monitoring and ensure team targets are met for better productivity • Conducting quarterly individual performance check’s on employees and making a summarized report for the manager • Assisted the management in the setting up of the credit control system • Ensure that debts are paid in a timely manner • Meet cash & debtor day targets set by the Firm • Follow overdue invoices by telephone, email & letter within agreed timescales • Maintain accurate records of all banking activity • Identify changes in payment patterns and propose action to avert indebtedness • Ensure that all transactions are compliant with Central Bank of Sri Lanka and Company’s regulations • Handle disputed bills and negotiate to bring payment within the agreed terms • Provide accurate advice on billing queries • Respond promptly and completely to both client and internal enquiries • Propose write off of irrecoverable WIP and disbursements • Prepare files for transfer to the Debt Recovery Agencies • Undertake account reconciliations as required • Researching on high portfolio debtors with other financial institutions with regards to their obligations with them • Investigation on fraud and non contactable debtors • Send out monthly client statements/letters as may be agreed from time to time • Develop the credit management capability within the practice • Provide cover for other customer service functions as requested • Other duties as delegated from time to time by the manager or any other person designated in their absence • Keep the partnership up to date with new credit management techniques and practice
Obtained Second Class First Division Hones.
Obtained 2 (Two) Distinctions for International Business & Managing Customer Value, 4 (Four) Passes for Practical Project Management, Accounting and Financial Information, Marketing in Practice & Managing Organizations and People.
Obtained Passes for All 8 (Eight) subjects.
Completed the Foundation course in Computing IT and Business Administration and obtained Passes for All 10 (Ten) subjects.
Obtained 1 (One) Distinction for English, 01 (One) Very Good Pass for Science and 6 (Six) Simple Passes.