احمد  سماح, Collections Executive

احمد سماح

Collections Executive

Emirates Nbd

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
بكالوريوس, Civil Law
الخبرات
9 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 5 أشهر

Collections Executive في Emirates Nbd
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أكتوبر 2015

• Handling Retail Products Collections - Credit cards Portfolio from bucket 2 to bucket 3 (X DPD to 30 DPD)
• Handling Retail Products Collections - Auto loans & Personal Loans Portfolio from bucket 2 to bucket 3 (X DPD to 30 DPD)
• Segregate data and priorities cases based on outstanding balance, payment history, availability, contact ration and past feedback
• Investigate accounts (borrower’s availability in UAE, financial situation, balance of accounts, statement checks, frequent transactions investigation and contact details gathering)
• Initiating phone contact, email contact, reference contact, employer contact, home country reference contact, performing skip tracing through social media, recruitment websites and more.
• Initiate contact with borrowers
• Demanding payments and accounts closure if required
• Settlement proposals, negotiations and arrangements
• Closing settlements, closing accounts, follow up on payment plans • ​releasing documents
• Generating monthly payment report, Delinquency report, risk report, projection report and coincident delinquency reports
• Initiating legal cases against borrower as per policies
• Submitting legal notices
• Initiating civil cases and follow up till execution and court sentencing
• Follow up on auction final results (if needed), allocating assigned cash for account closure

Collections Executive في Emirates Nbd
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أكتوبر 2015

• Handling Retail Products Collections - Credit cards Portfolio from bucket 2 to bucket 3 (X DPD to 30 DPD)
• Handling Retail Products Collections - Auto loans & Personal Loans Portfolio from bucket 2 to bucket 3 (X DPD to 30 DPD)
• Segregate data and priorities cases based on outstanding balance, payment history, availability, contact ration and past feedback
• Investigate accounts (borrower’s availability in UAE, financial situation, balance of accounts, statement checks, frequent transactions investigation and contact details gathering)
• Initiating phone contact, email contact, reference contact, employer contact, home country reference contact, performing skip tracing through social media, recruitment websites and more.
• Initiate contact with borrowers
• Demanding payments and accounts closure if required
• Settlement proposals, negotiations and arrangements
• Closing settlements, closing accounts, follow up on payment plans • ​releasing documents
• Generating monthly payment report, Delinquency report, risk report, projection report and coincident delinquency reports
• Initiating legal cases against borrower as per policies
• Submitting legal notices
• Initiating civil cases and follow up till execution and court sentencing
• Follow up on auction final results (if needed), allocating assigned cash for account closure

collection officer في Hadaf Al Khaleej Debt Collections
  • الإمارات العربية المتحدة - دبي
  • يناير 2015 إلى أكتوبر 2015

• Handling Retail Products Collections - Credit cards Portfolio from bucket 2 to bucket 3 (30 DPD to 60 DPD)
• Handling Retail Products Collections - Auto loans & Personal Loans Portfolio from bucket 2 to bucket 3 (30 DPD to 60 DPD)
• Segregate data and priorities cases based on outstanding balance, payment history, availability, contact ration and past feedback
• Investigate accounts (borrower’s availability in UAE, financial situation, balance of accounts, statement checks, frequent transactions investigation and contact details gathering)
• Initiating phone contact, email contact, reference contact, employer contact, home country reference contact, performing skip tracing through social media, recruitment websites and more.
• Initiate contact with borrowers
• Demanding payments and accounts closure if required
• Settlement proposals, negotiations and arrangements
• Closing settlements, closing accounts, follow up on payment plans • ​releasing documents
• Generating monthly payment report, Delinquency report, risk report, projection report and coincident delinquency reports
• Initiating legal cases against borrower as per policies
• Submitting legal notices
• Initiating civil cases and follow up till execution and court sentencing
• Follow up on auction final results (if needed), allocating assigned cash for account closure

الخلفية التعليمية

بكالوريوس, Civil Law
  • في Alexandria University
  • يوليو 2008

im graduate from faculty of law within 4 years in university i student the civil law and international law

Specialties & Skills

Settlement
Restructures
Legal Services
Customer Service
Special Collections
core collection and recovery l
customer experience
● High commitment.
● Advanced Microsoft office, Windows and Visual studio knowledge.
● Customer Satisfaction & Customer Experience.
● Core Collections and Recoveries
● Performance Management

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

التدريب و الشهادات

bachelor of Law (الشهادة)
تاريخ الدورة:
January 2020

الهوايات

  • watch football match and read the history books
    got GEM AWARD 2019