Ahmed Sameh, Customer Delivery Project Manager

Ahmed Sameh

Customer Delivery Project Manager

VOIS "Vodafone Intelligent Solutions"

Location
Egypt - Cairo
Education
Master's degree, Business Administration
Experience
4 years, 8 Months

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Work Experience

Total years of experience :4 years, 8 Months

Customer Delivery Project Manager at VOIS "Vodafone Intelligent Solutions"
  • Egypt - Cairo
  • My current job since November 2023

• Leading multiple teams and projects simultaneously.
• Reviewing the different project processes and procedures and applying improvements where needed to optimize efficiency.
• Managing and leading entire project operations from inception to completion.
• Leading internal teams to ensure the project is delivered on time.
• Leading and coordinating third party integrators to ensure the work is performed on time and as per the requirements.
• Internal and External Stakeholders management.
• Developing and issuing executive reports for upstream reporting.
• Developing internal reports and maintaining proper project records.
• Developing and updating project schedules for internal and upstream reporting.
• Leading weekly customer follow-up calls.
• Monitoring and controlling the different project aspects.
• Capturing lessons learnt for the benefit of future projects/programs.

Software Project Coordinator at Giza Systems
  • Saudi Arabia - Riyadh
  • November 2022 to October 2023

• Coordinate internal resources and third parties/vendors for the flawless execution of the waterfall & Agile projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.

Project Engineer at Engineering Consultants Group S.A.
  • Egypt - Cairo
  • September 2019 to October 2022

• Establish and maintain coordination between engineering staff and client technical representatives.
• Controls client requests to assure adherence to the project scope.
• Maintain liaison between all personnel assigned to the Project to assure mutual understanding and agreement on all phases of the work as defined by the contract and to assure continuity of job progress and design.
• Assists the Project Manager or, in his absence, conducts project review meetings involving any or all technical disciplines assigned to the project team.
• Assists the Project Manager in motivating the project team to efficiently, economically, and satisfactorily completes their technical assignments.
• Automatically replace the Project Manager in all his responsibilities in in his absence.
• Gathers and disseminates project data and information to all concerned so that all activities are well correlated to meet the project commitments.

Education

Master's degree, Business Administration
  • at Arab Academy For Science, Technology & Maritime Transport
  • April 2024
Diploma, Project Management
  • at The American University In Cairo
  • December 2019
Bachelor's degree, Construction Project Management
  • at German University In Cairo
  • June 2019

Specialties & Skills

Customer Satisfaction
Time Management
Team Coordination
Agile Project Management
Project Management
Microsoft Office
Project Planning
Agile Project Management
Team Coordination
Communication Skills

Languages

Arabic
Expert
English
Expert

Memberships

PMI "Project Management Institute"
  • Project Manager
  • April 2022

Training and Certifications

PMP "Project Management Professional" (Training)
Training Institute:
PMI "Project Management Institute"
Date Attended:
April 2023