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Ahmed  Shaban , Professional Taxi Driver

Ahmed Shaban

Professional Taxi Driver·The Webber Independent School

Kenya

High school or equivalent, Computer Packages

Work experience

Total years of experience: 13 years, 5 months

Professional Taxi Driver

August 2024 - Present

The Webber Independent School

Mombasa, Kenya

August 2024 - Present

• Safely operate passenger vehicles daily, accumulating extensive mileage across coastal and urban transit routes.
• Deliver high-quality customer service to local and international clients, maintaining a disciplined and polite demeanour.
• Maximize fuel efficiency and manage daily vehicle upkeep, matching the maintenance standards required by modern
fleets.
• Ensure 100% compliance with local transport authorities and municipal traffic regulations.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Logistics and Transportation

sales and marketing executive

June 2023 - August 2024

Optiven Limited

Mombasa, Kenya

June 2023 - August 2024

Company industry:
Real Estate
Job role:
Sales

Sales and Marketing Executive

January 2023 - August 2024

Optiven Limited

Mombasa, Kenya

January 2023 - August 2024

• Developed and implemented successful sales strategies to maximize profits
• Established relationships with potential customers through cold callings and networking activities
• Worked closely with clients to identify needs and challenges and provided solutions-oriented campaign themes
• Organized trade shows and exhibitions to promote products and services
• Evaluate leads obtained through direct referrals, lead database and cold calling
• Persuade and generated revenue through outside sales and marketing efforts by relentlessly identifying, developing and
targeting new business partnerships
• Provide support during product launches by conducting training sessions for sales staff
• Provide product demonstrations to prospective clients Identifying customer needs by asking questions and advising on
best solutions
• Listen to customer needs to identify and recommend best products and services
• Drove sales of company product and services by meeting with customers using strategic and organized approach

Company industry:
Business Support Services
Job role:
Sales

sales representative

February 2021 - March 2023

Qnb Investment Limited

Mombasa, Kenya

February 2021 - March 2023

• Developed key customer relationships to increase sales
• Contacting existing and new customers to explain the advantages of investing or buying our company products and services
• Communicating with customers before and after sales
• Processing sales transactions
• Delivering presentations for persuading customers to buy our products and services
• Answering inquiries from prospective customers regarding features of our products and services
• Developed and maintained relationships with existing clients to ensure customer satisfaction
• Demonstrated product features to align with customer needs
• Followed-up with clients after installations to access quality service and customer satisfaction
• Negotiated pricing contracts with customers to maximize profits
• Organize clients visits, presentations, product demonstration and trade shows
• Greeted customers to determine wants or needs.

Company industry:
Real Estate
Job role:
Sales

Sales Representative

January 2021 - January 2023

Q&b Investment Limited

Nairobi, Kenya

January 2021 - January 2023

• Develop key customer relationships to increase sales
• Contacting existing and new customers to explain the advantages of investing or buying our company products and
services
• Communicating with customers before and after sales • Processing sales transactions
• Delivering presentations for persuading customers to buy our products and services
• Answering inquiries from prospective customers regarding features of our products and services
• Develop and maintained relationships with existing clients to ensure customer satisfaction
• Demonstrate product features to align with customer needs
• Follow-up with clients after installations to access quality service and customer satisfaction
• Negotiate pricing contracts with customers to maximize profits
• Organize clients visits, presentations, product demonstration and trade shows
• Greeting customers to determine wants or needs.

Company industry:
Facilities & Property Management
Job role:
Sales

Customer Service Representative

January 2019 - January 2021

Smart Media Cyber

Mombasa, Kenya

January 2019 - January 2021

• Answered customer inquiries and provide accurate information
• Listen to customers concerns, issues and questions
• Resolving customer concerns and answering customers questions to my best ability
• Gather customer feedback through surveys and used the data to improve customer service
• Mentor new employees on procedures and policies to maximize team performance
• Develop strong customer relationships to encourage repeat business
• Remain calm and professional in stressful circumstances and effectively diffused tense situations

Company industry:
IT Services
Job role:
Customer Service and Call Center

security gaurd

March 2017 - March 2019

Q-d sbg construction company

Al Wakrah, Qatar

March 2017 - March 2019

• Conducted regular security patrols on the facility grounds, parking lots, and perimeter areas
• Greetedstaff, guests, vendors, contractors. Upon arrival at the facility entrance
• Maintained accurate logs of all security related activities
• Secured personnel’s and premises by inspecting buildings and patrolling property
• Guarded restricted areas to prevent unauthorized entry
• Verified photo IDs and tickets to allow guests passage
• Monitored entrances and exits from unauthorized personnel or prohibited items from being brought onto premises
• Confirmed visitor’s identifications prior to granting entry into the building
• Monitored surveillance cameras and responded to suspicious activity
• Checked for safety hazards and took corrective action when necessary

Company industry:
Construction & Building
Job role:
Security

Security Guard

January 2017 - January 2019

Qd-Sbg Construction Company

Al Wakrah, Qatar

January 2017 - January 2019

• Conduct regular security patrols on the facility grounds, parking lots, and perimeter areas
• Greeting staff, guests, vendors, contractors, upon arrival at the facility entrance
• Maintaining accurate logs of all security related activities
• Secure personnels and premises by inspecting buildings and patrolling property
• Guarding restricted areas to prevent unauthorized entry
• Verifying photo IDs and tickets to allow guests passage
• Monitoring entrances and exits from unauthorized personnel or prohibited items from being brought onto premises
• Confirming visitors identifications prior to granting entry into the building
• Monitoring surveillance cameras and responded to suspicious activity
• Checking for safety hazards and took corrective action when necessary

Company industry:
Construction & Building
Job role:
Security

sales assistant

January 2015 - January 2017

Almarai Saudi Arabia

Altaif, Saudi Arabia

January 2015 - January 2017

• Helping locate products for customers
Placing orders
• Delivering products and services to customers
• Greeted customers and provided assistance with product selection
• Informed customers about current promotions and discounts
• Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchase
• Acting as the face of the company
• Upholding the company values by narrating well with customers

Company industry:
Food & Beverage Production
Job role:
Sales

Sales Assistant

January 2015 - January 2017

Almarai Company

Altaif, Saudi Arabia

January 2015 - January 2017

• Helping locate products for customers
Placing orders
• Delivering products and services to customers
• Greeting customers and providing assistance with product selection
• Informing customers about current promotions and discounts
• Meeting with customers to offer assistance with selecting merchandise, finding accessories and completing purchase
Acting as the face of the company
• Upholding the company values by narrating well with customers

Company industry:
FMCG
Job role:
Sales

security gaurd

May 2013 - February 2015

Forestars Garden Hotel

Mombasa, Kenya

May 2013 - February 2015

• Conducted regular security patrols on the facility grounds, parking lots, and perimeter areas
• Greeted staff, guests, vendors, contractors. Upon arrival at the facility entrance
• Maintained accurate logs of all security related activities
• Secured personnel’s and premises by inspecting buildings and patrolling property
• Guarded restricted areas to prevent unauthorized entry
• Verified photo IDs and tickets to allow guests passage
• Monitored entrances and exits from unauthorized personnel or prohibited items from being brought into the premises
• Confirmed visitor’s identifications prior to granting entry into the building
• Monitored surveillance cameras and responded to suspicious activity
• Checked for safety hazards and took corrective action when necessary

Company industry:
Hospitality & Accomodation
Job role:
Security

Security Guard

January 2013 - January 2015

Forestars Garden Hotel

Mombasa, Kenya

January 2013 - January 2015

• Conducting regular security patrols on the facility grounds, parking lots, and perimeter areas
• Greeting staff, guests, vendors, contractors, upon arrival at the facility entrance
• Maintaining accurate logs of all security related activities
• Securing personnels and premises by inspecting buildings and patrolling property
• Guarding restricted areas to prevent unauthorized entry
• Verifying photo IDs and tickets to allow guests passage
• Monitoring entrances and exits from unauthorized personnel or prohibited items from being brought into the premises
• Confirming visitors identifications prior to granting entry into the building
• Monitoring surveillance cameras and responded to suspicious activity
• Checking for safety hazards and took corrective action when necessary

Company industry:
Hospitality & Accomodation
Job role:
Security

Education

Seik D Computer Training College

July 2014

July 2014

High school or equivalent, Computer Packages

Kenya

GPA (rating): Excellent

GPA (rating): Excellent

Certificate Of Competency in Computer Packages
View attachment

Unik Driving College

April 2014

April 2014

High school or equivalent, Driving Course of classes BCE

Kenya

GPA (rating): Excellent

GPA (rating): Excellent

Successfully completed the driving course of classes BCE and I am authorised to drive the above classes of vehicles
View attachment

Serani High School

November 2012

November 2012

High school or equivalent, Secondary Education

Kenya

GPA (rating): Good

GPA (rating): Good

Certificate Of Secondary Education
View attachment

Skills

Observation
Expert
Observation
Expert
Conflict Resolution
Expert
Conflict Resolution
Expert
problem solving skills
Expert
problem solving skills
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Guarding
Expert
Guarding
Expert
Sales
Expert
Sales
Expert
Corporate Security
Intermediate
Corporate Security
Intermediate
Surveillance
Intermediate
Surveillance
Intermediate
Security
Expert
Security
Expert
Customer Service
Expert
Customer Service
Expert
Conflict Resolution
Expert
Conflict Resolution
Expert
Observation
Expert
Observation
Expert
Guarding
Expert
Guarding
Expert
Decision Making
Expert
Decision Making
Expert
Communications
Expert
Communications
Expert
Problem Solving
Expert
Problem Solving
Expert
Teamwork
Expert
Teamwork
Expert
Security Services
Expert
Security Services
Expert

Languages

Arabic

Beginner

English

Expert

Swahili

Native Speaker

Training and Certifications

Certifications
Certificate of Secondary Education
Certificate of Service
Police Clearance certificate
Aug 2024 - Aug 2025
Show credentials
Certificated of Driving Course Classes BCE
Certificate of computer packages

Hobbies and interests

Socializing
Traveling
Swimming