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ahmed usama, Team Leader

ahmed usama

Team Leader·Triple A Real Estate

United Arab Emirates

Bachelor's degree, Geography

Work experience

Total years of experience: 4 years, 8 months

Team Leader

February 2025 - October 2025

Triple A Real Estate

Cairo, Egypt

February 2025 - October 2025

Was responsible for
• Leading and motivating a team of property consultants to achieve monthly and quarterly sales targets.
• Managing high-profile client portfolios and ensuring exceptional customer satisfaction.
• Coordinating marketing and sales strategies to maximize property exposure and conversions.
• Analyzing market trends and providing insights to optimize sales performance.
Company industry:
Construction & Building
Job role:
Customer Service and Call Center

Senior Property Consultant

May 2022 - December 2024

selected for real estate

Cairo, Egypt

May 2022 - December 2024

Was responsible for
• Managing client accounts and providing tailored property investment solutions.
• Negotiating and closing high-value real estate deals to meet company targets.
• Utilizing CRM tools to maintain client relationships and track sales performance.
• Collaborating with marketing teams to improve property visibility and buyer engagement.
Company industry:
Real Estate
Job role:
Sales

Property Consultant

January 2021 - March 2022

Lacerta Real Estate

Cairo, Egypt

January 2021 - March 2022

Was responsible for
• Assisting clients in buying, selling, and renting residential and commercial properties.
• Conducting property viewings and delivering professional advice on market values.
• Building long-term relationships with clients through continuous communication and trust.
• Preparing documentation and coordinating with legal teams for smooth transaction processes.
Company industry:
Real Estate
Job role:
Sales

Education

Tanta University

January 2012

January 2012

Bachelor's degree, Geography

Egypt

Skills

BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
FREEHOLD PROPERTY
Intermediate
FREEHOLD PROPERTY
Intermediate
INVESTMENT ADVISORY
Intermediate
INVESTMENT ADVISORY
Intermediate
INVESTMENT MANAGEMENT
Intermediate
INVESTMENT MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE SALES
Intermediate
REAL ESTATE SALES
Intermediate
SALES
Intermediate
SALES
Intermediate
Business Development
Expert
Business Development
Expert
Project Management
Expert
Project Management
Expert
Negotiation
Expert
Negotiation
Expert
Customer Service
Expert
Customer Service
Expert
Call Center
Expert
Call Center
Expert
Customer Care
Expert
Customer Care
Expert
Management
Expert
Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

Training and Certifications

Certifications
Microsoft Office (Excel, Word) Practical Training
CRM System User Training (Internal Corporate Program)